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Reviewed 23 January 2018 via mobile

The hotel looks quite old but when we step inside the hotel, it just looks grand and as new. The staff was very nice, as I arrived before check in time, she straight away understand that I wanted to store my luggage and going out for sightseeing.

The hotel has its own souvenir shop, which is very convenient to guest as they do not need to walk a long distant to buy any gift. The closest gift shop is about 700m to 1km away.

The room is big in japan standard, which it worth the money I had spent. The buffet has quite a variety of food, which is very surprise. Even thought Japanese food still the main presentation in buffet, but they do offer western and chinese food.

Another main reason for giving out 5 star is that you can enjoy the beautiful lake biwa while having your breakfast !

Stayed: January 2018, travelled as a couple
1  Thank Shu Ting G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

This is a resort hotel which stands on the shore of a lake, and is an area for hot spring bath. The room is adequate for travellers being clean and tidy and provides all your required needs. The service is very efficient as on one occasion the staff turn out immediately to fix the electricity upon a short circuit in the room. Wi-Fi is provided throughout the Hotel vicinity.

Separate hot spring bathrooms are provided for male and female. In the bathroom there are two pools namely indoor and outdoor. The outdoor one is well decorated giving one the feeling of having the bath in the stream. Changing area is clean and well equipped with your needs.

Two meals are provided I.e. dinner and breakfast. The variety/quality of the food, though cannot be described as outstanding, should be said to be of good standard and well presented.

Overall enjoy my stay and do enjoy twice in the bathroom once in the evening and the other in early morning.

Room Tip: Make sure to book for the package
Stayed: October 2017, travelled with friends
Thank Ben172211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

The hotel was much nicer then the ones I stayed at in Osaka. The breakfast buffet was ok. Very roomy and clean. Staff was very nice as well. Nice views of Lake Biwa and the garden area around the hotel was nice.

Stayed: April 2017, travelled on business
Thank N_Racing56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
長浜ロイヤルホテル, Front Desk at Hotel & Resorts NAGAHAMA, responded to this reviewResponded 24 June 2017

Dear N_Racing56

Thank you for choosing to stay with us at Nagahama Royal Hotel. We are so glad that you enjoyed your time here and very much appreciate your feedback. We put a lot of effort into maintaining a clean hotel, so we are glad you felt this way about your stay.

We hope to see you again soon!

Nagahama Royal Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2017

This hotel overlooks Japan's largest lake. The rooms are quite big, and the bathrooms excellent. Pity then that the carpets need replacing, as do all the room furniture. The dinner at the hotel was adequate, but not up to normal Japanese standard.

  • Stayed: April 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Merryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2017

This hotel is a good resort hotel ideal for those who enjoy hot spring and those who come with family. One should not miss the breakfast which is excellent. A walk along the lake shore after meal is a pleasant experience.

Room Tip: Ask for the Japanese style room.
  • Stayed: February 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Kwok Fai L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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