We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Trip.com
View Deal
  • Free Wifi
  • Free Parking
Blue Whale Hotel(Zhangjiakou)
Booking.com
View Deal
  • Free Wifi
  • Restaurant
Xuanhua Hotel(Zhangjiakou)
Booking.com
View Deal
Booking.com
View Deal
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Element Chongli(Zhangjiakou)
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Orbitz.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (16)
Filter reviews
16 results
Traveller rating
7
7
0
0
2
Traveller type
Time of year
LanguageAll languages
More languages
7
7
0
0
2
Show reviews that mention
All reviewsone nightvipcitycoffeebreakfast
Filter
Updating list...
5 - 10 of 16 reviews
Reviewed 11 September 2017 via mobile

Stayed in this hotel for one night, overall a satisfactory.
Check in took us 30 mins (15 mins queue up) busy front desk staff member was friendly though. A common issue for new hotel was the smell in room.
Breakfast was good with local and international selection. We like the fresh coffee.
Only one thing they could do better was the VIP counter - we had a request on food storage however the nice tall lady there was not friendly she even blamed her concierge colleague for directing us to her desk... what a pity... maybe she only interested in serving VIPs.?
Still the best hotel in the city, would recommend to others.

Stayed: August 2017, travelled as a couple
Thank cherryapollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 September 2017

Honorable guests, we appreciate you chose HUALUXE Zhangjiakou and gave us positive comments. It’s our honor to have a good time with you. Our hotel grandly opened on 26th, Apr 2017 as the 300th IHG hotel. Our hotel service concept is following by four principle: Chinese etiquette, status recognition, rejuvenation with nature, and enabling
spaces. It’s our pleasure that you like our breakfast, we are looking forward to your next stay. We appreciate your feedback for the issue of VIP counter, we will retrain our staff to improve the quality of service. Hopefully, we will bring you more surprise next time. Have a beautiful week. Best wishes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 13 April 2018 via mobile
Google Translation

Stayed: April 2018, travelled on business
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
琪 郭, Public Relations Manager at HUALUXE Zhangjiakou, responded to this reviewResponded 16 April 2018
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 31 December 2017 via mobile
Google Translation

Stayed: January 2018, travelled with family
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
琪 郭, Public Relations Manager at HUALUXE Zhangjiakou, responded to this reviewResponded 3 January 2018
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 October 2017
Google Translation

  • Stayed: October 2017, travelled solo
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
琪 郭, Public Relations Manager at HUALUXE Zhangjiakou, responded to this reviewResponded 30 October 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017
Google Translation

  • Stayed: May 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
琪 郭, Public Relations Manager at HUALUXE Zhangjiakou, responded to this reviewResponded 11 October 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews