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“Terrible customer service”

Homeleigh Garden Centre
Ranked #2 of 3 Quick Bites in Launceston
Price range: USD 6 - USD 11
Description: Homeleigh Garden Centre is a family run garden centre located 1.5 miles away from the market town of Launceston. As well as an on site restaurant there are a number of other departments. These include:- Angling, Aquatics, Clothing, Pet Department, Furniture, Food Hall, Gardening Goods, Plants, Tools and Machinery, Optics, Giftware, Homeware, Christmas and other seasonal goods plus many more. The garden centre has a very large free car park and is dog friendly. The garden centre also sells products online and delivers nationally.
Restaurant details
Description: Homeleigh Garden Centre is a family run garden centre located 1.5 miles away from the market town of Launceston. As well as an on site restaurant there are a number of other departments. These include:- Angling, Aquatics, Clothing, Pet Department, Furniture, Food Hall, Gardening Goods, Plants, Tools and Machinery, Optics, Giftware, Homeware, Christmas and other seasonal goods plus many more. The garden centre has a very large free car park and is dog friendly. The garden centre also sells products online and delivers nationally.
Reviewed 3 weeks ago via mobile

We visited on a Sunday morning, had tea and cakes in the cafe. The older staff looked miserable and customer interaction was dire. I then purchased fruit in the food hall. I was ignored at the till and another customer beckoned over from another till and served before me with no explanation. Again by an older member of staff.
We definitely won’t go there again which is a shame as the assistant who served me in the garden shop was pleasant and actually smiled and interacted with me.

Thank angkn57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 216 reviews

Reviewed 4 November 2018 via mobile

Recently moved to Launceston and found this gem when checking out local garden centres.
Not only does it have a fab on site darn shop it have an excellent home ware and clothing shop.
There is a fantastic coffee shop and main restaurant on site too.
Extensive menus with daily specials,fabulous orally made cakes and friendly staff.
We have become regulars there and look forward to visiting their new site in Bude.

Thank V6945KMsteved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2018 via mobile

Waited an age for a milkshake. Tables piled with dirty dishes. No organisation behind the counter. Shame because the milkshake was good. Wont go back.

3  Thank Pridster58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2018 via mobile

Wow what a place! We had very little time to discover everything they had to offer as they were about to close (5pm) but the interior was huge with the usual garden prerequisites on the ground floor including a huge pet section. Downstairs had everything from clothing to Christmas decorations (well it is the end of October!) opposite the main centre is a dedicated food hall but as it was late in the day the choice of fresh foods was limited but once again a massive choice of everything so I would definitely recommend a visit to this wonderful indecently owned garden centre.

Thank Digidiverdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2018 via mobile

Ate here to be told the chips which are gluten free on the menu are cooked in with gluten containing food. No disclaimer on the menu. They bought my meal out after 30 mins of waiting (requested gluten free) with onion rings on. I told them this was wrong so it was taken back to the Kitchen and re appeared in a minute. I was told this was re done (obviously wasn’t) so sent it back again. The cooks obviously have no idea of allergies ( I have coeliac disease). Didn’t even feel like I had a proper apology. Won’t be risking eating there again just hope I’m not poorly!

2  Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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