We visited on a Sunday morning, had tea and cakes in the cafe. The older staff looked miserable and customer interaction was dire. I then purchased fruit in the food hall. I was ignored at the till and another customer beckoned over from another till and served before me with no explanation. Again by an older member of staff.
We definitely won’t go there again which is a shame as the assistant who served me in the garden shop was pleasant and actually smiled and interacted with me.
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