We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,004)
Filter reviews
1,004 results
Traveller rating
515
400
76
6
7
Traveller type
Time of year
LanguageAll languages
515
400
76
6
7
Show reviews that mention
All reviews sky walk salem city valley view glass floor the penthouse pent house swimming pool panorama room hair pin grt sky rocca indoor games nature trail monkey menace huge balcony adventure games room service night view
Filter
Updating list...
68 - 73 of 1,004 reviews
Reviewed 17 June 2018

The property is dated. The photos are taken when the hotel was new. Specifically the rooms are no more new. It needs some good overhaul. Many places you will see broken tiles. Dirty lights. Super bad cusion on bed. Position of the hotel is fantastic. Staffs are courteous. Food quality is awesome. But the price of food is exorbitantly high. Just a unfair price quoted in the menu blatantly. The price of food items can beat 5 star hotels. Should definitely have to work on pricing. 5 star menu pricing, hotel maintenance 2 star.
All in all good hotel but needs complete infrastructure revamp. Flooring, lighting, bed, cusion, TV everything need to be replaced now. At this price i can get Marriot in Bangalore. I was expecting a sparkling room and a better washroom. You will hate going to that dark shabby washroom made out of some old marble from different era.

Room tip: Change flooring, improve swimming pool and it's lighting. Make better beds and just redo your washroom. I hated going there. Shabby!
Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Aavik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERIFFMOHD, Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded 18 June 2018

Dear Guest,

Thank you for sharing your feedback with us.

On behalf of our entire staff at GReat Trails By GRT HOTELS we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Sincerely,
Uma Maheswari. M
General Manager
+91 9840964260\9442550359

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018

We stayed for two nights in a valley view room. The view was amazing. The rooms were very clean.
The hospitality in the hotel is of the highest grade. Food is ok, and some north Indian dishes
need improvement. The hotel is on a slope and a little difficult to navigate for aged people though
the lift connectivity is very good. Overall, I would rate my stay as excellent.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kabuliwala2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERIFFMOHD, Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded 18 June 2018

Dear Guest,

Thank you for sharing your feedback with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at GReat Trails By GRT HOTELS we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,
Uma Maheswari. M
General Manager
+91 9840964260\9442550359

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018

Could have been a better stay. Expected quietness, and for this main reason we travelled from the city on the busy Diwali holidays. Constant sound from outside bothered us, for our room being in the corner. They could have done a proper pest and insects control to avoid that or the room to be sound proof atleast.

Room tip: Could have made more sound proof.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gayathri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERIFFMOHD, Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded 18 June 2018

Dear Guest,

Thank you for sharing your feedback with us.

On behalf of our entire staff at GReat Trails By GRT HOTELS we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Sincerely,
Uma Maheswari. M
General Manager
+91 9840964260\9442550359

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

We stayed at the hotel from 11th June to 12th June. The experience is memorable. The location is excellent. Exactly on the 20th hairpin bend.You have an excellent view of the valley from there. Parking space is very spacious. Very courteous and friendly staff, good food, clean rooms, huge balcony, beautiful restaurant at the terrace, sky walk every thing make the stay a very memorable one. If you are going with a driver, there is a provision for their stay too.

Room tip: Valley view rooms can be requested.
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Subramanian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERIFFMOHD, Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded 15 June 2018

Dear Guest,

Thank you for sharing your feedback with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at GReat Trails By GRT HOTELS we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,
Uma Maheswari. M
General Manager
+91 9840964260\9442550359

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

Its a property amidst the clouds, with lush green mountains around. We visited in June where intermittent rains and drizzles made the stay memorable. Sky walk and deck have the best views and winds take away your tensions. Try for rooms with larger sit out balconies, the view of Salem during night is exquisite.

Food is good and the resort is self sufficient with adventure sports, swimming pool and bonfire/amphitheatre. Best place in Yercaud.

Room tip: Try rooms with larger sit out balconies.
Date of stay: June 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bhimania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERIFFMOHD, Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded 15 June 2018

Dear Guest,

Thank you for sharing your feedback with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at GReat Trails By GRT HOTELS we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,
Uma Maheswari. M
General Manager
+91 9840964260\9442550359

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews