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“Confine Yourself to this Resort, You wont Regret it!”

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Sandals South Coast
Ranked #1 of 1 Hotels in White House
Certificate of Excellence
Reviewed 22 September 2017

First time in Jamaica and first time with Sandals Franchise, but they definitely live up to their reputation as one of the top all inclusive in the world. South Coast was about an Hour and a half bus ride from Montego Bay and was really in the middle of no where outside of Whitehouse. the resort has plenty to eat, plenty to drink, and plenty to do. its the type of place where you dont go off on too many excursions because you wont have to look hard to keep yourself entertained.

now key points of EXCELLENCE:
- NO PUSHY SALESMEN
No Timeshare or Loyalty membership pushers here! Yeah it was Available, but they understood the first no.
- Hot tubs at every pool
hot tubs are a personal fave
- Cleanest and Calmest beach ive been on yet
(yes there is ocean grass in the water, but its soft and the sand is really really fine)
they constantly cleaned and raked the beaches and even on red flag days the reef that was about 600 feet out broke the surf down to where you wouldnt be pushed around but just drifting easily back in
- Couples/Adults only resort
no further comments needed

the only bad point i have to make is the long trip to and from the airport, but i had to pick something lol!

Tips:
The bar on the east end of the resort by Neptunes has the freest flowing liquor
Dont stay in the hot tub too long, you will get dehydrated quick and not realize
Dont let yourself get dehydrated
Order two entrees if your really hungry, they serve small portions, which i like cause i get to try more
All the Lamb is Excellent!!!
During hurricane season or the rainy season it rains every afternoon from about 2-5 and cools things off nicely, look in your closet for an umbrella

All in all i hope this helps better than just saying it was a great stay so that you all reading this can maximize your enjoyment and get acclimated to the resort quickly, because it sure was over all too soon for me!

Room Tip: first floor rooms at the Dutch Village are the best to be nearest everything
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Kirk M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals South Coast, responded to this reviewResponded 27 September 2017

Thank you for taking the time to review Sandals South Coast. We're so thrilled to read that you had such an amazing stay with us. We always strive to create memorable vacations for our guests and I'm so happy that we were able to achieve that goal during your visit. I will be sure to forward your review to our team. They will be so proud to hear of your kind remarks.

We can't wait to welcome you back for another incredible experience!

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Reviewed 22 September 2017 via mobile

My fiancé and I stayed from Sept. 8-13th.
We stayed in the Dutch village and we had a great time! Staff was very friendly! Especially Shadean (sp?) he was very nice and informative at check in. Chevelle who shared lots of information about Jamaica abs the culture and always took care of us. And Amanda, at the loyalty desk who helped us book our next trip.

Beach and pool were great, drinks were good, food was good.

We kayaked in the ocean which was gorgeous and so fun!

We really wanted to do the pelican bar excursion but it was scheduled on the day we were leaving.

Only a couple bummers on the trip - no stocked fridge or robes in rooms (I know we didn't spend 10k for the stay but it wasn't necessarily a cheap trip either)
and sometimes it seemed like the staff isn't kept informed of much. Any question you ask or if you inquire about something you're directed to another staff member then to another.

We definitely enjoyed our trip enough to book another next year to Sandals Royal Barbados but we'll never forget the great time and people of Jamaica!

Stayed: September 2017, travelled as a couple
1  Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals South Coast, responded to this reviewResponded 22 September 2017

Dear Sarah,

Thank you for your review of Sandals South Coast. Service is a crucial part of the hospitality industry, and as hoteliers it is our aim to concentrate on providing you and all of our guest’s luxury and comfort. I am happy that we were able to meet your expectations overall, however this does not excuse any inconveniences you may have experienced.

Please note I am taking all of your feedback as an opportunity to help us improve and enhance on the service and products we provide to you and all of our guests as we are always seeking ways to make our best even better.

We would gladly make any adjustments necessary to ensure that we are providing our guests with a spectacular holiday experience. We trust you will enjoy your time in Barbados next year :)

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Reviewed 21 September 2017

Just got back from a 10th anniversary trip to South Coast and it was an amazing experience. The property is beautiful. We walked along the beach every morning and felt so lucky to be there. Kristal from the concierge group was so cheerful and gave us a great tour of the property when we arrived. We stayed in a walk out concierge room in the Dutch Village. The Dutch pool was very relaxing and the hot tub overlooks the water. Our favorite was the French pool. It has volleyball and a swim up bar and tended to be very lively-great place for making new friends. Nelson will help to keep the party going, and Roary, Shemika (spelling?), and crew are such fun bartenders. The breakfast at Bayside was delicious! The omelette chefs are fun and talented, and the french toast with Appleton rum syrup is divine. Latitudes is a great post dinner spot for drinks over the water (or just chill in a hammock). We also liked going there when the opened at 10 for "breakfast" pina coladas. Wyatt and Willis were attentive bartenders. The Jerk Shack was our favorite lunch-a must in Jamaica, and Sushi in the Sand was our favorite dinner spot. The staff at Eleanor's is amazing and they can really sing! They sang us a happy anniversary song and it was so special (I usually don't go for that type of thing). Carlene and Melanie gave us wonderful couples massages at the spa. Great for a rainy afternoon. There were so many great staff members, I wish I could remember everyone's name. Most of the buildings and restaurants were modern and well-appointed. We did not notice anything that looked dated or run-down. And I can't say enough about how pretty the property is-we even had a turquoise ocean!

Tips:
leave your heals at home and bring cute flats as you will do a lot of walking
the Pelican Bar cruise is a lot of fun and such a unique, once in a lifetime place (Richard from island routes is awesome)
stay up late a least one night and go dancing at the Martini Bar
make friends- it makes the trip even more fun
skip the craft vendors unless you are good at bartering
reapply sunscreen often so you don't have to worry about burns
wear water shoes if you're going to spend a lot of time in the ocean
if you get motion sickness, take precautions before the bus ride to and from the airport
the bus drivers are a wealth of information-ask them questions

Room Tip: Dutch Village walk out rooms are quiet and relaxing. The French Village still has construction nearb...
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Becca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals South Coast, responded to this reviewResponded 22 September 2017

Thank you for your wonderful remarks, which I have shared with our team. We are thrilled to hear that you enjoyed your 10th wedding anniversary with us. The level of service provided to you by Roary, Shemika and our team comes to no surprise as they are some of our top employees. It makes us very happy to know we were able to deliver on our promise by creating such precious memories for you. We look forward to welcoming you back soon

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Reviewed 21 September 2017 via mobile

We had the pleasure of being served my this lovely young lady. She was very kind and welcoming and we were made instantly comfortable. She has a lovely smile to equally match her lovely personality. It was a lovely experience.

Stayed: September 2017, travelled as a couple
Thank kingersgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals South Coast, responded to this reviewResponded 27 September 2017

Hello there and thank you for your review!
We are so happy that Nateshia made such a wonderful impression upon you and that she was able to exceed all of your expectations during your stay at Sandals South Coast.

We hope to have you vacation with us in the future.

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Reviewed 20 September 2017

My husband and I visited Sandals South Coast for the third time for my 62nd birthday. We had another fabulous time. Elroy in Concierge Services made my birthday extra special. Patrice, the manager of Eleanor's Restaurant, made a special dish of curried goat just for me when she learned it was my favorite Jamaican dish and was not on the menu during our stay. Orlando the bartender was a great mixologist and had a great personality. We booked our next trip to Sandals before we departed.

Room Tip: We always stay in the Dutch Village.
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank KGreene659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals South Coast

Address: White House, Jamaica (Formerly Sandals Whitehouse)
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > White House
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in White House
Price Range: $650 - $2,196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals South Coast 5*
Number of rooms: 360
Official Description (provided by the hotel):
Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now. World Travel Awards: Sandals Resorts “World’s Leading All – Inclusive Company,” 16 years in a row. Sandals Resorts “Caribbean’s Leading Hotel Brand,” 18 years in a row. Sandals Whitehouse “Jamaica’s Leading Spa Resort” Five Star Diamond Award, American Academy of Hospitality Sciences. We’re so very pleased to announce that Sandals Whitehouse European Villages & Spa has been named in Condé Nast Traveler’s Voted 2012 Readers' Choice Awards “Top 15 Hotels & Resorts in the Caribbean,” coming in at No. 10 and “Top 30 Resorts in the Caribbean,” coming in at No. 4 as part of the annual “Best in the World” poll. Presented Certificate of Excellence for 2012 and Travelers' Choice Hotel for 2012. ... more   less 
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Also Known As:
Sandals Whitehouse European Village Hotel Whitehouse
Whitehouse Sandals
Sandals Whitehouse Jamaica

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