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“Weekend break”

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Westgrove Hotel and Conference Centre
Ranked #1 of 1 Hotels in Clane
Certificate of Excellence
Reviewed 7 June 2016 via mobile

Stayed in the Westgrove apartments several times and loved it. However on this occassion our apartment hadnt enough crockery or cutlery for us all. Mentioned this at reception, but nothing done. Breakfast was great and loads to eat.We were unlucky with both meals. 1St night we ate in the bar and my husbands meal arrived after we finished eating. They were apologetic and gave us drinks on the house. The 2nd night we assumed we were eating in the resteraunt as the meal was included in overall price. We were informed after ordering it wasn't and after we paid, we realised the 2 cheese pizzas my daughters ordered were €13 each and the plain small bowl of spaghetti my sons ordered were €6.50 each. Feel this was Def overpriced. Not sure if we will return.

Stayed: June 2016, travelled with family
Thank jomacq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 11 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure and taking the time to give us your review. I am glad to hear that you enjoy staying in our apartment type rooms but sorry to hear it did not have enough cutlery or delph. I am sorry that you encountered service issues on the two nights that you dined and that you thought we did not offer value for money. I do hope you will reconsider not to return. Many thanks for your custom.
Kind Regards
Jerry Russell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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290 - 294 of 1,120 reviews

Reviewed 7 June 2016

Spent 2 nights with my mum at the Westgrove recently. It's a lovely, spacious hotel with a gorgeous swimming pool & really friendly, helpful staff. The breakfast will suit all - those who like the fry ups but also a continental b'fast with loads of seeds, fruit, yoghurt etc.
The restaurant is lovely but I wouldn't mind a little more variety on the bar food menu. The room was at night v warm - like all hotels it is well insulated! And also this was as much to do with the fine weather we got.
It also has a Supervalu & chemist right next door which is v handy.
Sheila looked after us particularly well!
Thanks to all & I will definitely stay there again.
Mary H.

  • Stayed: June 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank SportGirlIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 11 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and for taking the time to give us your review. I am delighted to read you enjoyed your stay with your mother. I am sorry that your bedroom was too warm at night but unfortunately we do not have air conditioning in our bedrooms. Thank you for recommending our breakfast menu and I will take on your comments on the bar menu. Sheila on reception will be so pleased to get a mention thank you for that. I am so glad that you will return again please find our into Kildare desk in our lobby for ideas on local attractions to visit on your next stay. May I recommend Castletown House and the National Stud.
Many thanks for your custom.
Kind Regards
Jerry Russell
General Manager.

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Reviewed 6 June 2016

We spent four nights at the Westgrove and though we loved the staff, the location, and the restaurant, we were very disappointed with our stay there. The first night we spent three hours listening to the screaming and obscenities of the bar crowd outside. Tried to call the front desk but our phone wasn't working! The staff responded quickly when we reported the phone problems the next morning, the morning after that, oh, and the morning after that.....but we never had a working phone during our stay....

Room Tip: Stay away from a room over the bar!
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  • Stayed: May 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Singpaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 11 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and for taking the time to give us your review. May I apologise about your bedroom phone not working. I am sorry this was not fixed during your stay. I am glad to read you enjoyed the restaurant the staff and our location.
Kind Regards
Jerry Russell
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2016

I arrived with my elderly mother for a two night stay. I checked in at reception and was not offered any help with luggage despite the fact that I had both cases and a lady on a walking stick. I had requested a room close to the lift when booking to reduce unnecessary walking for my mother. Our room although nice and spacious was a long walk from the lift. I rang and asked if we could be moved closer to the lifts and was told they only had double bed rooms if we wanted to share a bed! We wanted two separate beds so no luck we had to endure the long walk back and forth. The receptionist offered to get us a wheelchair but we had a walking aid in the car which we used. The spa was very disappointing our therapist was running almost half an hour late, we rushed to be there on time and were left in the relaxation area for her to arrive. There was one glass available for water, a flask of luke warm water for tea and a small amount of melon. The six recliners and footstools were very close together and not very comfortable. The place smelt damp and musty,would not recommend it as a spa. More like a hallway with treatment rooms off it. Tiny sauna area which was not working.
The staff in the Assaggio Restaurant were very friendly and the service and food were good. Our evening meal was great.
Breakfast was limited and split between two rooms, restaurant and bar, nothing special and not a lot of choice. Not worth the money they charged. No AC in room, fans available on request, No safe, No minibar. Kettle, tea and coffee in room. The cigar bar on the 1st floor would be more suitable for breakfast and save a lot of walking. Badly laid out with no atmosphere.

  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Helen914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 11 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and for taking the time to give us your review. I am sorry to read you were not offered luggage assistance and a bedroom close to our lifts please accept my apologies. I am sorry to hear there was a delay in the Spa and that you thought the recliners were too close together. If you would like to contact me directly I will see what I can do for you.
With Kind Regards
Jerry Russell
General Manager.

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Reviewed 1 June 2016 via mobile

We have stayed in the westgrove on a few occasions over the past few years. It is handy for us as my grandmother lives just down road in sallins. We have stayed with and without the kids and we have never had a problem. The rooms are always lovely and the food is first class. We always look forward to our visits as we know we get quality and value for money

Stayed: March 2016, travelled with family
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 1 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and thank you for taking the time to give us your review. I am delighted to read you are returning customers many thanks for your custom. I am glad to see you enjoy your visits and that you find our accommodation and food first class. Thank you for recommending our Hotel to others and I do hope we encourage you to visit us again. You might like to take your grandmother on a canal cruise in Sallins and we would be delighted to recommend Bargetrip a new company.
Kind Regards
Jerry Russell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westgrove Hotel and Conference Centre

Address: Abbeylands, Clane, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Kildare > Clane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Clane
Price Range: $129 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgrove Hotel and Conference Centre 4*
Number of rooms: 96
Official Description (provided by the hotel):
The Westgrove Hotel & Conference Centre situated in the beautiful village of Clane in County Kildare; we are 30 minutes from Dublin City Centre with easy access from the M7 and M4 motorways. A four star property with extensive leisure club consisting of 20 metre indoor pool, kids pool, Jacuzzi and steam room and a large gym and fitness studio. We have The Oak Bar with a carvery lunch and full day menu, Assaggio Italian Restaurant and 24 hour room service. We have the award-winning Spa Haven featuring Elemis luxury treatments. We have our supervised kids club with mini cinema. We have two well appointed ballrooms, three boardrooms and two syndicate rooms hosting weddings, conferences, meetings and events. ... more   less 
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Also Known As:
Westgrove Hotel Clane

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