We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,254)
Filter reviews
1,254 results
Traveller rating
512
357
203
95
87
Traveller type
Time of year
LanguageAll languages
More languages
512
357
203
95
87
Show reviews that mention
All reviews italian restaurant kids club leisure centre lovely hotel set menu steam room hot breakfast both nights an overnight stay family break reception area food was lovely kildare village family room bar food my mum hotel bar
Filter
Updating list...
424 - 429 of 1,254 reviews
Reviewed 7 June 2016

Spent 2 nights with my mum at the Westgrove recently. It's a lovely, spacious hotel with a gorgeous swimming pool & really friendly, helpful staff. The breakfast will suit all - those who like the fry ups but also a continental b'fast with loads of seeds, fruit, yoghurt etc.
The restaurant is lovely but I wouldn't mind a little more variety on the bar food menu. The room was at night v warm - like all hotels it is well insulated! And also this was as much to do with the fine weather we got.
It also has a Supervalu & chemist right next door which is v handy.
Sheila looked after us particularly well!
Thanks to all & I will definitely stay there again.
Mary H.

  • Stayed: June 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank SportGirlIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 11 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and for taking the time to give us your review. I am delighted to read you enjoyed your stay with your mother. I am sorry that your bedroom was too warm at night but unfortunately we do not have air conditioning in our bedrooms. Thank you for recommending our breakfast menu and I will take on your comments on the bar menu. Sheila on reception will be so pleased to get a mention thank you for that. I am so glad that you will return again please find our into Kildare desk in our lobby for ideas on local attractions to visit on your next stay. May I recommend Castletown House and the National Stud.
Many thanks for your custom.
Kind Regards
Jerry Russell
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2016

We spent four nights at the Westgrove and though we loved the staff, the location, and the restaurant, we were very disappointed with our stay there. The first night we spent three hours listening to the screaming and obscenities of the bar crowd outside. Tried to call the front desk but our phone wasn't working! The staff responded quickly when we reported the phone problems the next morning, the morning after that, oh, and the morning after that.....but we never had a working phone during our stay....

Room Tip: Stay away from a room over the bar!
  • Stayed: May 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Singpaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 11 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and for taking the time to give us your review. May I apologise about your bedroom phone not working. I am sorry this was not fixed during your stay. I am glad to read you enjoyed the restaurant the staff and our location.
Kind Regards
Jerry Russell
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2016

I arrived with my elderly mother for a two night stay. I checked in at reception and was not offered any help with luggage despite the fact that I had both cases and a lady on a walking stick. I had requested a room close to the lift when booking to reduce unnecessary walking for my mother. Our room although nice and spacious was a long walk from the lift. I rang and asked if we could be moved closer to the lifts and was told they only had double bed rooms if we wanted to share a bed! We wanted two separate beds so no luck we had to endure the long walk back and forth. The receptionist offered to get us a wheelchair but we had a walking aid in the car which we used. The spa was very disappointing our therapist was running almost half an hour late, we rushed to be there on time and were left in the relaxation area for her to arrive. There was one glass available for water, a flask of luke warm water for tea and a small amount of melon. The six recliners and footstools were very close together and not very comfortable. The place smelt damp and musty,would not recommend it as a spa. More like a hallway with treatment rooms off it. Tiny sauna area which was not working.
The staff in the Assaggio Restaurant were very friendly and the service and food were good. Our evening meal was great.
Breakfast was limited and split between two rooms, restaurant and bar, nothing special and not a lot of choice. Not worth the money they charged. No AC in room, fans available on request, No safe, No minibar. Kettle, tea and coffee in room. The cigar bar on the 1st floor would be more suitable for breakfast and save a lot of walking. Badly laid out with no atmosphere.

  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Helen914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 11 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and for taking the time to give us your review. I am sorry to read you were not offered luggage assistance and a bedroom close to our lifts please accept my apologies. I am sorry to hear there was a delay in the Spa and that you thought the recliners were too close together. If you would like to contact me directly I will see what I can do for you.
With Kind Regards
Jerry Russell
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2016 via mobile

We have stayed in the westgrove on a few occasions over the past few years. It is handy for us as my grandmother lives just down road in sallins. We have stayed with and without the kids and we have never had a problem. The rooms are always lovely and the food is first class. We always look forward to our visits as we know we get quality and value for money

Stayed: March 2016, travelled with family
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 1 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and thank you for taking the time to give us your review. I am delighted to read you are returning customers many thanks for your custom. I am glad to see you enjoy your visits and that you find our accommodation and food first class. Thank you for recommending our Hotel to others and I do hope we encourage you to visit us again. You might like to take your grandmother on a canal cruise in Sallins and we would be delighted to recommend Bargetrip a new company.
Kind Regards
Jerry Russell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2016 via mobile

Stayed for 2 nights. Arrived after very long journey. We had been traveling since 2 in the morning.but staff did not care. Told sorry check in was 3 0clock. And boy not a minute earlier..Sorry to say this is not 4☆room was an exceutive but was not no extras usual toletires 1 bath towel to share nice if your that way inclined, im not. Breakfast ok nothing special self sevice dont leave your table as staff clear and give it to someine else. Happend both days. On leaving could not find the bill. We insisted we had paid in advance. Left with the resepsionist saying if we owed anything they had our catd number. We will kot be back

Stayed: May 2016, travelled as a couple
Thank watson2352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryRu, General Manager at Westgrove Hotel and Conference Centre, responded to this reviewResponded 1 June 2016

Dear Guest
Thank you for choosing the Westgrove Hotel Leisure Club and Spa and for taking the time to give us your review. I am sorry that we were not able to give you an early check in. Please note for the future you can always request this at reservation stage. I am sorry to read that you did not enjoy your stay. All our rooms are doubles, twins, apartments or suites so they are all have guest amenities and towelling for two or more. We do not have any single rooms. If you would like to discuss your experience please contact me directly and I will see what I can do for you. Many thanks for your custom.
Kind Regards
Jerry Russell
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews