We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
Priceline
Go to your Happy Price
ZenHotels.com
AU$237
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
clouds
Melbourne, Australia

Great staycation

4.0 of 5 bubblesReviewed 7 Apr 2024via mobile
We stayed for one night with our family (including 2 children). Hotel room was great, clean and comfortable. Ideal location with a small walk down the escalator to chadstone to enjoy the family fun and restaurants. Kids loved the pool. Buffet breakfast could be improved slightly with offerings and warmer food (pancakes) Overall it’s was great !
Date of stay: April 2024
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Booking.com
  • Priceline
  • Hotels.com
  • eDreams
1.6 km from Hotel Chadstone Melbourne
Free Wifi
Free parking
Booking.com
  • Priceline
  • ZenHotels.com
    AU$237
  • Algotels
0.0 km from Hotel Chadstone Melbourne
Free Wifi
Pool
Hotels.com
Get rewarded with One Key
  • Expedia.com
    AU$124
  • Trip.com
  • eDreams
1.3 km from Hotel Chadstone Melbourne
Free parking
Restaurant
Tripadvisor
AU$217
Fully refundable
  • Hotels.com
  • Booking.com
  • Priceline
0.6 km from Hotel Chadstone Melbourne
Free Wifi
Free parking
Hotels.com
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$140
  • Priceline
2.0 km from Hotel Chadstone Melbourne
Free Wifi
Free parking
Our room, comfy bed and quality sheets.
Tripadvisor
AU$148
Fully refundable
  • Priceline
  • Booking.com
  • Hotels.com
2.9 km from Hotel Chadstone Melbourne
Free Wifi
Free parking
Booking.com
  • Expedia.com
  • ZenHotels.com
    AU$158
  • Hotels.com
5.4 km from Hotel Chadstone Melbourne
Free Wifi
Free parking
Expedia.com
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$165
  • Priceline
5.5 km from Hotel Chadstone Melbourne
Free Wifi
Free parking
Exposed wires.. Old heater that just won't light ...
Expedia.com
Get rewarded with One Key
  • Hotels.com
  • ZenHotels.com
    AU$121
  • Booking.com
5.3 km from Hotel Chadstone Melbourne
Free parking
Room service
Booking.com
AU$88
Fully refundable
No prepayment needed
  • Priceline
  • Agoda.com
4.9 km from Hotel Chadstone Melbourne
Free Wifi
Free parking
View more hotels in Chadstone
Reviews (164)
Filter reviews
164 results
Traveller rating
74
43
18
13
16
Traveller type
Time of year
LanguageAll languages
Traveller rating
74
43
18
13
16
Show reviews that mention
All reviews pool area valet parking shopping centre luxury hotel high tea beautiful hotel buffet breakfast open bathroom high tech bars and restaurants mini bar the king size bed large hotel wonderful stay night manager early check recommend this hotel to anyone
Selected filters
Filter
Updating list...
2 - 7 of 164 reviews
Reviewed 5 April 2024 via mobile

I love how it's situated in one of the fancier shopping centre in Melbourne. Would be good if you love luxury shopping.
The staff that assisted us with check in (guy) last 17.2.24 was the best. He is so helpful and accomodating. Did his best for us to have an early check in (this was during busy time - taylor swift's concert). Also ensured we got our voucher for the welcome drinks- we were unable to use because of schedule. Unfortunately, they do not have taxi service to assist you with airport transfers. Otherwise, our 1 day stay was good.

The check out was okay.

Room tip: If using public transport, you can get off in chadstone shopping centre as it is connected. Very easy to find.
Date of stay: February 2024
Trip type: Travelled as a couple
Thank Guide671891
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2024 via mobile

Thank you so much for a very special stay at the hotel. Everyone went above and beyond and made my daughter’s birthday exceptional ❤️ Restaurants, bar and room was above expectations, great food drinks and service, spacious clean and very stylish rooms. Great value for money and very convenient for a shopping holiday. We will definitely be back.

Room tip: Great activities for celebrations in Chadstone shopping centre ie bowling, Hijinx hotel and movies
Date of stay: March 2024
Trip type: Travelled with family
Thank JanineMohamed73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024 via mobile

We just completed a six night stay at Hotel Chadstone, and we enjoyed every moment.

We had the package with Luxury Escapes so breakfast was included which was fresh and contained all the variety we needed. The rooms are new and well appointed (loved the light sensor in the bathroom at night), but the thing that set our stay apart was the great customer service, specifically from Ruby at the front desk. She cared about all details of our stay, including helping us to check in early after an overnight flight, and even the view from our room. It was so lovely to be treated as a human! Thanks Ruby.

The mall next door was awesome and the free shuttle bus to the city meant we didn’t feel far from anywhere. The Hotel Chadstone experience was excellent for our family. We can’t wait to return.

Date of stay: February 2024
Trip type: Travelled with family
Thank Stuffandthings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 January 2024 via mobile

It was a hotel that is an absolute gold mine if you like shopping. In all fairness not my preferred sport… however it was as one would expect for a new five star hotel. Buffet breakfast was good, room comfy with pretty good views even on first floor. And of course the mini bar is obscenely expensive- not that we use But- the bloody light switches fair dinkum we’ve been to hotel a across the world, and never had to call reception to work out how the lights work. Only bug.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank NathalieAndAndrew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2023 via mobile

Dear Karen Taylor (GM of hotel)

Long time Accor Plus member (20 years), called restaurant for breakfast with my family (3 young kids) and Tia answered and advised was good to come in.

Arrived at Pastore and Thi - apparently manager ushered our family to side whilst other patrons ushered to seat. Waited 15 minutes with restless young kids and escalated matter to Niyas Navas. Apparently staying guests have priority to sit when there was a few tables available on arrival. By the time Niyas tried to assist no tables were available.

Karen- few training opportunities exist with your team. Firstly Tia needs to inform guests of 'policy' to serve hotel guests before Accor members. It's actually really rude concept and not inline with a pleasant member's experience. Perhaps don't offer breakfast to others and manage expectations better. Felt like 3rd class citizens. Having travelled the world this is the poorest Accor experience we've ever had in 20 plus years.

Thi and Niyas need customer training as 'managers' enough with policy more communications other than move to the side. That'a bloody rude. Perhaps solutioms focus on how to solve the problem.

Niyas has my accor details if you truely want to right a wrong. Otherwise I'll be writing to head office. Look at my other reviews- we are usually happy eith the Sofitel brand. Not in this case.

Avoid breakfast here. Accor members avoid unless you want to be pushed aside and told to wait in corner despite calling ahead to see if availabilitity for breakfast.

I would have given 0 out of 5 if possible.

Try Axil coffee for breakfast- coffee and breakfast was delicious!

Room tip: Avoid breakfast, staff need more customer service training. Even "managers"
Date of stay: December 2023
Trip type: Travelled with family
1  Thank Love2TravelML8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews