We had pasted this place a few times & it always looked welcoming, so we decided to give it a go. We hadn't booked, but the lady in charge seated us behind the main restaurant. Although it didn't have the same atmosphere as the front, it was still nice. We realised we needed to book.
The waitress came & asked us what we wanted to drink, so we ordered some water & asked if we could order our drinks after we had seen the menu and had decided what to eat. She said the lady would bring the menu in a moment.
Eventually the lady did bring the menu, but it was a photo of the menu board taken on her iPad. She proceeded to hold up her iPad & talk us through the menu. In order to see it properly, she had to zoom in to each item because it was very small. She then stood there & waited for us to choose. This was really difficult because you couldn't see the whole menu at once and her standing there put you under pressure to choose.
We had one person in our party who doesn't eat fish. There where only two meat options and unfortunately he didn't fancy either. We felt forced to make a quick decision as the lady stood there with an impatient attitude. It was very uncomfortable.
After she left, we decided we were not going to enjoy the meal because of the way they had made us feel. One of the party went to tell her we were going to leave. She was cross, charged us for the bottle of water & asked for no feedback as to way.
It was disappointing to leave because the food did look good. It was more expensive though than any of the other places we had tried in Falmouth.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.