This was our 10th year anniversary trip. Vegas was our destination. We planned for a short 3 day trip with our 4 year old daughter. But air Canada turned it to a nightmare! All the baggage on that flight did not arrive. Our baggage was delayed for 2 days! Our medications and our clothes was in the baggage. We kept calling and they kept postponing the arrival of our baggage. We ended up seeing a doctor to get prescription and buying new clothes. The customer service was very poor! One of the representatives told us “ well you are not going to pay for the luggage to get transferred to your hotel”!!!!I strongly recommend not to fly with this airline or if you do get everything you need on your carry on.