We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent”
Review of THAI Smile Airways


Reviewed 25 July 2023

As usual, everything was quite alright from Khon Kaen to Bangkok. The flight was smooth because the weather was more or less sunny.

Date of travel: July 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Review collected in partnership with Thai Smile
Thank Awuso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 2 August 2023

Thank you for graciously sharing your experiences. We sincerely look forward to welcoming you back on your upcoming journey. 🧡

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (7,285)
Traveller rating
Traveller type
Time of year
Language
  • More languages

126 - 130 of 7,285 reviews

Reviewed 24 July 2023

The flight was great. The crew on this flight can put a bit of smile on their face beside the purser who always smile. I know that they still wearing protective mask, but the smile can see through the eyes.

Date of travel: July 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Review collected in partnership with Thai Smile
Thank Tobbyna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 2 August 2023

Thank you for graciously sharing your experiences. We sincerely look forward to welcoming you back on your upcoming journey. 🧡

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2023

I had a premium economy ticket so enjoyed a very good quality of service. The cabin staff were polite and helpful, as I have always found them to be on Thai Smile. The food (fried rice with chicken) was almost tasteless. FYI your questionnaire is poorly designed since it lacks "not applicable" as a response category. Thus, I was forced to rate "food package: even though I didn't receive one.

Date of travel: July 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Review collected in partnership with Thai Smile
Thank ajaanT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 2 August 2023

We express our sincere gratitude for sharing your valuable experiences. Your insightful comment will be duly conveyed to the relevant department to enhance and refine our services. It is our earnest desire to have the pleasure of serving you once again during your future travels. 🧡

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2023

flight schedule is on time and good flight attendee are very good services, aircraft condition quite well.

Date of travel: July 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Review collected in partnership with Thai Smile
Thank amnupat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 2 August 2023

Thank you for graciously sharing your experiences. We sincerely look forward to welcoming you back on your upcoming journey. 🧡

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2023

I have used Thai Smile many times over the past few years and found them reliable, comfortable and usually on time. This flight was no exception, arriving in Phuket at the stated arrival time. My only slight criticism is that travelling this time in Smile Plus ( due mainly to needing the extra weight allowance, although the lounge access is nice to have ) there was no choice of dish available for the on flight serving. Disappointing but not the end of the world !

Date of travel: July 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Review collected in partnership with Thai Smile
Thank AdrianmwH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 2 August 2023

We express our sincere gratitude for sharing your valuable experiences. Your insightful comment will be duly conveyed to the relevant department to enhance and refine our services. It is our earnest desire to have the pleasure of serving you once again during your future travels.🧡

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Australia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.