There can be no good reviews of long haul economy until United realizes we need more space. American and Air Canada have both started premium economy- meaningful premium economy-not the extra centimeter we get on United’s joke premium economy. It’s inhumane. There needs to be a choice between the exorbitant pricing for luxury business class and the downright suffering of the cheap seats. Also the food was just gross, I know it’s an airplane not a restaurant, but the food used to be edible. Now I would suggest bringing your own.
Lastly the pilot got us to our destination an hour early but I don’t know why. There’s never parking available for early flights and personally I would rather be flying than on the tarmac for an hour. Overall just torture. And if United reads this please know I am 1k.