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“Better than expected!!”
Review of WestJet


Reviewed 3 weeks ago

We had a plane change in Toronto & a stop in St John. The St John stop required us to disembark & wait 40 minutes before re-boarding. Wasn't expecting that. The flights were good as well as the service. It is a budget airline but the trip was very good from start to finish.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Martha1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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278 - 282 of 9,687 reviews

Reviewed 3 weeks ago

Cabin crew consistent in performance on legs of trip. Found counter assistance inconsistent. This resulted in the wife and I having differing security experiences when we both have the similar credentials.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Gene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The two West Jet flights I took to get to Halifax were smooth, efficient, punctual and the staff were all professional and pleasant.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank vernicewalkine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

When possible we always fly WestJet.I've never had any problems,service was great,the flight attendants were nice.The flight was not full so I had lots of room.The only thing I wish is that I had was my tablet to watch a movie with.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DonnaL428278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Plane from Calgary to LA had a mechanical issue so we were delayed about 2 1/2 hours waiting for another plane to arrive, the 2nd plane was also had an issue so we had to return to the terminal for repairs. Ended up being more than 4 hours late. WestJet did give us 150 miles each for the delay along with an apology, that was a nice surprise. The larger planes have a power panel for each seat to plug in phones, computers, music players, whatever you have basically. The westjet system has a very good selection or tv shows, movies and music (you need your own wifi enabled player and the westjet app). Other than that it is pretty much no frills. Checked bags cosy $25 each, carryon's are free. Service is average. WestJet credit card companion fares make it a good value.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Attila7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC