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“Delayed in Malaga”
Review of Vueling Airlines


Reviewed 4 weeks ago

Delayed 2 hours with very little information as to take off time. Flight was due away at 09:45. Delay supposedly caused by the previous nights storms in Barcelona. According to other passengers Vueling is not known for it's punctuality.
Retrasó 2 horas con muy poca información para despegar. El vuelo debía despegar a las 09:45. Retraso supuestamente causado por las tormentas nocturnas anteriores en Barcelona. Según otros pasajeros, Vueling no es conocido por su puntualidad.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Michael260846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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300 - 304 of 17,867 reviews

Reviewed 4 weeks ago

Diabolical. We were nearly an hour late boarding for this flight, then sat on the tarmac at Manchester for another few hours. After experiencing problems with headcount and having a plane tug fail on us, and a couple of undecipherable updates from the pilot, it was announced that the flight was cancelled. We expected to be let off the plane quickly, but were kept on for at least another hour. We then queued for ages at the desk to find out what was going on, but with only 2 people working on the desk, this took ages (we were near the front too) Vueling were offering transport and hotels, I will give them that. We were told to be back at 6am for our flight, no further information given, despite promises. We left home after having 4 hours sleep, paid for another taxi, only to find that the flight was again delayed until 2pm, too late for our meeting. So another taxi ride later, we finally arrived home for a sleep after nearly 18 hours trying to catch a plane that never happened. Absolutely disgusted in this airline and their lack of information and I will never use them again. Ryanair, all is forgiven.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank The_Gilberts_SAUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We were supposed to fly out at 16:35 then 22:30 then 23:15...the wait continues. We have no idea when we will leave or if. Customer service was rude and didn’t even know the flight was delayed. She said where did you hear that? The monitor and I received a text message. No help and we our out of luck. We have lost one night at a Disneyland Paris Hotel. But hey they gave us 12 euros for our inconvenience. Ha! What a joke! Definitely don’t recommend. Live and learn. Never again! I guess we make unsatisfied customers #4001 and #4002.

2  Thank lhessrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I paid very little for this flight, and everything about the airline is indicative of the price. The plane was dirty. There were crumbs in my seat and on the floor in the row I sat in. The seats are terribly small and close together. I mean absolutely no room to even try to get comfortable, so don’t try. I don’t remember seeing an attendant on the flight. We were not offered any beverages either. Only use this airline for short commutes, and if you absolutely need to save some cash.

1  Thank Destination541098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We left Savilla on our way to Rome, with a stop in Barcelona. Boarded on time in Seville but take off was delayed by 35 minutes because of weather in Barcelona. We were not too worried as our connection was the same airline.
During th flight we iscovered hat the plane we were on, was also our flight to Rome. I asked if we could just stay on the plane, no. Could we leave our luggage, no! On arrival we stop on the tarmac and are bussed to the terminal, there are no signs or directions. Two gates at one end of the terminal, two at the opposite end, we chose the wrong one. So we are running with our bags.
We were almost last to get on the bus back to the same airplane.
The two flights and aircrew were excellent but having to get off then back on the same lane was stupid and stressful!

Thank lanceharvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC