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“Really Great Flight”
Review of Virgin Atlantic Airways


Reviewed 4 weeks ago

Awesome! This was definitely up there in my flight experiences. The staff was fantastic, the seat were comfortable, and the food was delicious. My one complaint though, their seating arrangement in business class was really funky so no one got to sit next to someone. My wife and I were separated even though we had seats "next to each other." Great ambiance in the airplane as well though and good entertainment options

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Geoff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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284 - 288 of 10,329 reviews

Reviewed 4 weeks ago via mobile

Virgin set the bar that other airlines endeavour to reach. Great staff and the menu both in the first class lounge and on the plane is unbeatable. Have flown first class Emirates, BA, and United but Virgin beats them all hands down.
Keep it up guys!

Thank jbmcv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We booked a special holiday via Thomas Cook and our return flight to Memphis via Atlanta was enjoyable both ways. The check in was quick and easy, we had to collect our baggage at Atlanta to pass through Customs and re-load it onto a carousel for our connecting flight - it was quite exciting to wonder whether we would be re-united with it at Memphis (this was our first experience of a connecting flight). Totally seamless both ways. All Virgin staff were exemplary in all aspects, and the long flights were made as comfortable as possible.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank dkmufcum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Travelled with partner on Virgin Atlantic. Used no 1 lounge beforehand. Offered drink on arrival in aircraft. Seats were very comfortable and wide. Leg space more than ample. On flight entertainment was fairly current while the box sets were excellent. Cabin crew were attentive but not over bearing. For me the bonus was the ease with which I could move around. Will look to use again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Winch2231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Our return flight from London to Boston was somewhat spoiled by poor management of the crowds at the boarding gate. Arrival at Virgin's private Upper Class entrance at Heathrow is unsurpassed and the lounge is very comfortable. Our flight departure was delayed due to weather. When the gate was announced there was no private line for Upper Class and we had to wait in a chaotic queue. Luggage delivery at the Boston end was timely.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank CarpeNox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC