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“Midlands Flyer”
Review of Virgin Atlantic Airways


Reviewed 6 days ago

Check in was very speedy as was security. The seating on the new Dreamliner aircraft was awful. The tables in Premium Economy pull out of the armrests. Therefore, the armrests are twice the size and to not pull up out of the way so that you have more room.When the seat in front was lowered so that the passenger could relax, there was little room to manoeuvre. When my wife wanted to use the Loo she had to sit on the middle armrest then sit in my seat before sitting on the aisle armrest to then slither into the aisle. Not very ladylike.........but when there is little room between our seats and the two in front she had little choice. I feel sure we had more room when travelling Economy to Hong Kong.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank pdttaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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55 - 59 of 6,237 reviews

Reviewed 1 week ago

After my previous experience of flying Virgin we decided to upgrade to Premium Economy, the seating were much better, more room and comfort. The food was still very poor compared with other long haul airlines. The food on the outward flight was bad enough but on the return leg the breakfast was atrocious, consisted of fresh fruit which was okay, only a very sweat yogurt available, a packet of granola, but no milk so how you were suppose to eat it I don't know, everyone around us never eat there's. A hot danish thing wrapped in foil that was soggy and uneatable.
The other disappointment was the films available on the inflight entertainment, very limited and poor choice.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank nowretire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Third time to fly on this route and sadly found standards have fallen. While the flight itself was ok the service standard for premium economy did not make the extra paid worthwhile. Will try BA next time, they could'nt be any worse..

Thank 852marley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Another great flight with Virgin.

From check in at Gatwick to landing, the service was faultless.

The crew were very helpful and the plane was spotless.

The food was not bad for airline food. It nice to be able to have a drink with no charge (not like other airlines).

We are both tall, we found the seats and legroom was very comfy.

We are that pleased we are aleardy looking to book our next Virgin flight

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Well looked after by staff. Food and seat comfort was above average, but cannot rate it as very good.
Would definitely fly with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Bebetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC