Surprise birthday treat was a trip to New York. Having researched my wife chose to fly with Virgin Atlantic. As this was our first flight with them we were both a little weary of the service advertised compared to what we’d receive. Well, we had no need to be concerned! From the checking emails throughout our experience was amazement. Having travelled extensively I can’t so how totally impressed we were. Boarding the plane was made easy and efficient, the seats were comfortable with plenty of space, food was good, yes actually good and most of all the staff were outstanding. Well done Virgin Atlantic, you now have two new customers!!