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“Below average service”
Review of Vietnam Airlines


Reviewed 6 April 2018

Flight was rescheduled twice and delayed, gated was changed at the last minute, no food, no entertainment on board, but its a short flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank sanjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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528 - 532 of 4,482 reviews

Reviewed 6 April 2018

Service was good, staff were very attentive, especially towards passengers with isues We were comfortable as is possible in economy. The food was yummy and fresh and the toilets were clean.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank tarin778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Better than expected. While not a long flight they even managed to get a snack (edible---not great) out to a full flight. Friendly. On time. Clean. New equipment for the most part.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank CaPalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Such a great experience to fly with Vietnamese Airlines. A great airplane, superb staff and they even offer food on a domestic flight. Super fact check in and boarding process. Highly recommended!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank IvanaK935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

For a short flight, service was fantastic, the plane was new and comfortable. Will use and recommend again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Suzie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC