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“Economy Plus”
Review of United Airlines


Reviewed 4 weeks ago

Economy plus gives you 4 extra inches of leg room which is a big improvement, but most seats did not recline and the seat padding was thin. In spite of the additional legroom, it was a very uncomfortable overnight flight. Service and food ok. Customer service was very good at airports so only complaint was the very uncomfortable seating.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank edhadley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,333 - 1,337 of 36,186 reviews

Reviewed 4 weeks ago

Sat in the back of the plane, what used to be called economy class but is now sub economy class. legroom wasn't bad as I had nothing under the seat in front of me so I was able to put my feet on the floor. The food was acceptable, you can expect too much on an airplane. Cabin crew were great, I have found United's employees to be pretty good overall. We had a great tailwind and got there in 5 hours, over an hour early. This is the only flight in the morning from Newark to London so I have very little choice. I would recommend United for this particular route, they're all pretty much the same. Seats, however, are really uncomfortable. Your butt starts to go numb after a while.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Howard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We bought Premiun Economy, it´s really so good! The seats are wide and have more distance between them. You can rest better because they have more reclination. The food was so good too.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Silvina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Great service and great weather. Left on time. Arrived early. Flight crew was friendly and attentive.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
Thank 785alenaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Our flight attendants were all interns and it was obvious they were new. They did try very hard but were very nervous. The flight was a good one.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
Thank 785alenaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC