We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Okay”
Review of United Airlines


Reviewed 3 weeks ago

The inflight serve crew was attentive and helpful. The food and beverages were average, but not up to the standard of European airlines we have flown. Ground services, checking-in to boarding felt more like herding.

Date of travel: December 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank john w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (35,301)
Traveller rating
Traveller type
Time of year
Language
  • More languages

549 - 553 of 35,301 reviews

Reviewed 3 weeks ago

The new 787 Dream liner is more comfy and makes the flight just a little better. I flew in Economy plus and really have ample leg room and elbow room. I am not the tallest guy but I am not short either. The flight to Haneda is great cause its a smaller airport so immigration is faster baggage claim is faster and its closer to Tokyo.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Izak K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Worst airline ever. 816 pm scheduled flight. At 816pm they announce they have no pilots in the airport. Must wait for an inbound pilot from Boston arriving 10pm. Now 1030 pm departure. No concern for passenger's schedules. Utterly unreliable.

Date of travel: November 2018
Thank Coastal798714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

If you’re expecting good food, you have better options than United. If you don’t really care about this, the company is fine.

Date of travel: November 2018
Thank devecchibarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I am a part of united frequent file program. I have 300000 life time miles. As a DOD civilian I had to fly an American carrier when available. I got up graded. I used to fly on united in 1967 to visit my girlfriend when I was stationed in Germany.

Date of travel: December 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Footprints801549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC