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“Ok flight but media system is uncomfirtable”
Review of United Airlines


Reviewed 4 weeks ago

Not much expected from a short flight on Economy. The seats were narrow and uncomfortable, service was very basic (one drink and pretzels), and entertainment was on personal devices. The only way to watch shows or movies on the flight is to have United's app on your device which I found uncomfortable as I only had it on my phone and it was impossible to download it during the flight. On the plus side, the crew was extremely friendly

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DRM476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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876 - 880 of 34,673 reviews

Reviewed 4 weeks ago

Comfortable sitting in first class solid service in first class. Comfortable flat sliding seats. Food was actually not bad. They fed us twice in 9 hours.

Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

flight from Jax to Houston ok,. But flight from Houston to Honolulu is 8 hrs which we knew, but the seats are very tight, small and close almost no leg room. then they only
offer drinks and tiny bag of pretzels free for an 8 hour flight. you can buy a box snack .

Not sure what other airlines are like on a long flight but didnt care for United.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Gwendolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Used United in partnership with ANA. Flew from Fort Lauderdale to Chicago(O'hare) to make the connecting flight to Tokyo(Haneda) then on to Jakarta. The flight was unremarkable, nothing out of the ordinary.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Chuck F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Flew from Denver to Porto Portugal. Through Newark. The first flight was fine. There were mechanical problems with the plane and it took them hours to find a new one to get us to Portugal. The plane was an older long range 757. The seats were not very comfortable. The screens for the entertainment did not work very well. There were not enough bathrooms and they became very dirty by the end of the trip. The food was OK.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Climb14ers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC