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“United is just ok”
Review of United Airlines


Reviewed 3 weeks ago

At first they were going to charge us extra to sit together, even tho we booked the tickets together. They did change this at the gate. We had to pay extra for bags that would have fit in overhead storage. The message at start of flight done by the stewardess was not even understandable, just seems like a flying cattle car.

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Melinda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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837 - 841 of 33,772 reviews

Reviewed 3 weeks ago

The 2 flights we took with United from Honolulu to Denver then to Tampa were the best flights we eve had with United.
Easy flight. Comfortable seats

Thank djbalaban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The pilots were great, as was the flight crew, however, our flight was late leaving. We were told after we boarded that the plane had been over filled with fuel and would require us to sit on the tarmac burning the extra fuel. Too heavy to land at Dulles. We were worried about our connecting flight to Dublin. We sat for 40 minutes. When we finally taxied and were number one for take off, it was further delayed due to a fox being on the runway? When we landed, we sprinted to the next gate, only to find it had moved with no one there to tell anyone or any signage. When we got to the next gate, they were not yet boarding. The ladies behind the desk were rude and tried not to acknowledge customers. When we finally boarded, one hour late, the pilot told us the delay was due to them being offered a plane with bad maintenance issues and they refused it and had to wait for another plane. Never heard of that before. In the end, we were only 1/2 hour late arriving in Dublin, but getting there had been mentally exhausting. My first time on United.

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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We really like United. Their Star Alliance partners suit our needs to go anywhere in the world. We are one trip away from being million milers.
They are as competitive as any big airline.
Planes always fresh/clean, staff always friendly/helpful.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mundaySacramento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

It was a packed flight, but the flight attendants were still polite and attentive to the passengers. The flight departed on time and arrived on time. All passengers were polite and cooperative. Fast and efficient!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank N0raT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC