Booked a roundtrip direct flight from DAY to EWR. First United changed the return from direct to a stopover in Wash. Not a flight we would have picked. But here is the big slam, our flight to Newark was scheduled to leave at 10:45 a.m. on August 22, they sent an email at 2:30 a.m. telling us that it was cancelled due to bad weather and rescheduled for the next day,not good when we were heading on a cruise. After some calls they finally got us on a connecting flight later that morning thru Chicago. But we were luckier then another group of people on the same cruise they arrived much later. By the way the weather was great here and all over the east coast, not sure were the bad weather was! We were very disappointed in United this time. No sorry for the inconvience or anything, what has happened to customer service. I still have to wander were the bad weather was!