We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Travel for medical treatment”
Review of United Airlines


Reviewed 18 September 2018

Nonstop flights are nice anytime, but especially when dealing with medical issues. Airline options are always good, but United has really been convenient for travel back and forth to MD Anderson. Most days there are at least two nonstop flights each way, which makes it so much easier to schedule appointments. Thank you United!

Date of travel: August 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Panhandlemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (35,396)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,987 - 3,991 of 35,396 reviews

Reviewed 18 September 2018 via mobile

No paper towels or seat liners in the teeny first class lavatory. The flight attendant didn’t seem to care when I mentioned it to her.

Date of travel: September 2018
Thank NJEJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

First class service has improved a LOT on United lately, especially on local runs in the US. Been flying frequently to California and I think California, and the biggest Change has been with ticket agents gate agents and flight staff. United is trying.their staff has been helpful and courteous, dealing with my boards and surf gear with epic care. The planes have been on time and the food has improved. Their airport lounges are awesome. So good on them. Everyone deserves a second chance

Date of travel: September 2018
Thank Rich L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

The flight going was awesome. Coming back was a little less organized (I needed a wheelchair). United flies non-stop to most tropical destinations on weekends, so we fly Saturday - Saturday. Otherwise, there are layovers, other stops, etc.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lesbox33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

United has been improving over the past couple of years. Check in was fast, efficient and smooth. Luggages were handled well and arrived on same flights. The travel documents info. provided on line saved time for both the airline and the fliers.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC