For my excess luggage, I received an email from Turkish Airlines office confirming for an extra bag it would be 100GBP per bag.
When I told them two days in advance that I had two extra bags, the guys bluntly refused saying that this amount was incorrect and it was 25EURO per KILO.
I had to run around at the last minute trying to pack everything and ship it separately.
I was leaving the country so it was a very stressful time trying to do the house and the last of paperwork and to add the stress even this?
Turkish Airlines,this is a very poor response from you. Will consider never recommending you in the future.