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“What you pay is what you get”
Review of TUIfly (Germany)


Reviewed 18 September 2018

A very economical way to travel especially in the summer with a great variety of destinations. However, when boarding and, consequently flight, delayed for 2 hours, keeping 300 people on board for 2 hours without offering them even a glass of water for free, really turns the whole experience into a nightmare!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank BarbaraKoziori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 2,293 reviews

Reviewed 18 September 2018 via mobile

Cheap flights. Good for short holidays and easy to leave from small airport like Ostend. First experience with this company but not so positive because of the delays in the middle of the night. Crew in plane friendly service. Chaos in airport Kos. A lot of staff of air company present but not helpful or assistant minded. We got one soft drink to compensate the delay in Kos. No communication with the passenger. Confusing situation.

Thank Mona v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2018 via mobile

On-time.
Staff on our inbound flight was really nice.
Toilets really small, can barely move.
Food selection okay but more warm sandwiches please.
Seats are okay.
We had no problems with the luggage so a is well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Mitch A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018

Both flights to go and return from our destination were prety much on time and with no significant delays. The flights were very nice with no problems during take off, travel and landing.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank alexandros667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2018

Only the Luggage at CGN Airport tooks 30 min to pick up - all other details were perfect!
Woud choose this Airline for sure again...

Thank jvonroe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC