The flight and crew was well organized' the seats were comfortable and there was enough room to the legs. The flight left on time. There is a limitation of 20 kg to person but there is arrangement to pay extra 5 euro for extra 5 kg, if you buy it before you make check-in. We think it's fear. We didn't like that at the airport we've been asked to ship our hand trolley on the account that it was a full flight, although we were among the first to arrive. We even like it less when we see that there were a lot of people that came on board with trolleys and even hand bags that weren't suit with not a problem. Also I didn't like it that while going to the toilets the steward try to push me back to my chair instead of make me a way. It is consider to be low- cost so there was no entertainment, and was not expected. The stewards were correct in general but never smile, it gives not such a good feeling.