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“TOO EXPENSIVE !”
Review of TAP Air Portugal


Reviewed 12 June 2021

This is the one of the only two airlines with Easy Jet that flies non stop from Nice to Lisbon but why are they so expensive ? Most of the time, they do not even offer a drink or a snack in the plane. There is no in flight entertainment either.
I think with all the government grants that they have received, they should pass some of them on to the customers who are faithful to them in good and bad times.

Date of travel: April 2021
    • Seat comfort
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    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Julia J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Reviewed 12 June 2021

We were pleasantly surprised by the experience. we had seen the bad reviews on TripAdvisor, but we had the opposite experience. Nice new planes, and the Business Class amenities were good. In-flight service was not up to the same level as Emirates, KLM, etc., but quite good, and a great value for the price.

Will definitely fly TAP again.

Date of travel: June 2021
    • Seat comfort
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Thank pinsey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 June 2021

Huge scam. Cancelled my flight without notice and will only issue a voucher and not a refund, even though my voucher is from a previous flight that had to be cancelled because of Covid. I will avoid flying TAP air at ALL COSTS. Super unreliable, hard to contact, will probably cancel your flight/reschedule it and not send you a confirmation email, and just “impossible” to issue refunds.

Date of travel: May 2021
2  Thank amberwW2230RJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 June 2021

I have tried contacting TAP on several ocasión to cancel a plane ticket and other customer service matters and either I am in hold for 2+ hours and my problem isn’t resolved or the line goes dead. I can put into words how much their customer service sucks

Date of travel: June 2021
1  Thank Porpc90
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 June 2021

Terrible Airlines and service!!! Our flight was cancelled without notice, money deducted from bank account. Customer Service is not answering. STAY AWAY!

Date of travel: June 2021
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank olesja2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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