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“Great flight crew”
Review of Southwest Airlines


Reviewed 4 weeks ago via mobile

On our way home from vacation we had a awesome flight crew very funny happy people. This was the perfect ending to a great vacation.

Date of travel: January 2019
Thank paulkJ7968VD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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704 - 708 of 33,596 reviews

Reviewed 4 weeks ago via mobile

3 hour delay with no explanation and a rude employee who accused me of gaming the system because I wanted to board with my minor. Unbelievably frustrating. Really inefficient boarding system.

Date of travel: January 2019
Thank Darlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This flight from Columbus to Chicago and back almost always crosses a bumpy jet stream. Smooth this time. First of our last three trips on which beverage service was completed. Too many passengers with big baggage.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The inflight attendants were very professional and courteous, departure and arrival was on time as always. This time of year is normally rough air between KC and Denver, but the pilots did great and the landing was probably one of the smoothest I have felt for this time of year THANKS EVERYBODY !!!

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rocky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Flight got into St. Louis on time but sat at the gate for 20 minutes because the jet way couldn't be attached. Gate for Chicago flight was farthest from incoming gate so I had to run to make my connection. On the flight back from Chicago to San Jose, the plane was too heavy so random luggage was pulled from the flight. I didn't get it until 24 hours later.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank NapiliR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC