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“Best Flight Crew Ever”
Review of Southwest Airlines


Reviewed 4 weeks ago

This was a newer plane, and a bit more comfortable seats. The flight crew was really friendly and accomodating. Jeff was just a hoot, and so helpful to everyone. This crew certainly appeared to love their jobs!

Date of travel: November 2018
Thank HB1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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566 - 570 of 31,155 reviews

Reviewed 4 weeks ago

Southwest Airlines was amazing again on my trip to DC. The people were friendly and were very accommodating. We had a seriously very bumpy ride but the pilot kept in constant contact with us and kept everyone calm. Once again will continue to book SWA!!

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Derek J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I had a good flight. The flight took off arrived on time. I paid no baggage fees and check in was easy.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Culture55731494925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Prior flight was late arriving in St. Louis. Airline kept us informed, and once the flight did arrive, there was the fastest cleaning and reboarding I've ever seen.
Flight was full, and crew sensibly strongly directed passengers to fill from the back as much as possible. Overhead bins were full and some small pieces had to go under the seat in front. A good reminder to travel light or check your backs. It's free after all.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LadyTravellingLight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great flight, quick and friendly as always! Never a hassle with Southwest. Flight moved to a different check in gate a couple of times but even that didn't add any stress. I would rather fly Southwest anytime.

Date of travel: November 2018
Thank 865katrinav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC