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“A real bargian when combined with their vacation packages”
Review of Southwest Airlines


Reviewed 21 October 2018

I have been a Southwest customer since the very early 1970s--an era where a brash and quirky Texas startup airline had 3 aircraft, 3 destinations and flight attendants dressed in hot pants and knee length plastic boots. $15 fares and a party like atmosphere made flying fun but the airline is all grown up now. It big, it's professionally run and its flying stock is modern and comfortable. Have flown Southwest hundreds of times over the years and like a good wine it keeps getting better with age.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank johnsboy3520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,101 - 2,105 of 32,050 reviews

Reviewed 21 October 2018 via mobile

Just arrived from Denver CO and it was a wonderful first part of our journey! Great airline, great service, and comfortable seats (my husband is tall). Great job! ❤️

Date of travel: October 2018
Thank kimberlypr0bst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2018

It's always a better flight when it is on time. Thank you SWA for that! On the flight to Newark a guy left his window shade up and the sun was BLINDING ME. We asked him to close it and he did about half way. I had a migraine for 6 hours after that flight. Not the fault of SWA just an inconsiderate man. Flight home was at night so it was fine. The seats are just close together...however, SWA is generally always the least expensive and has great sales. So I"ll keep flying them! Staff is friendly. I like the Wifi! Aisle or window seat are best, middle seat is tiny and other people touch you with legs spread out. Worst seat is the one in FRONT of the center exit row as you cannot lean your seat back. Best seats center exit row (can put bags under seat in front of you) and first row but have to put bags up high,,,the both have more foot room. Always check in at the 24hour before flight time for best seat. Pay the $15 for boarding first.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank rtmidland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2018

I fly Southwest all the time... over 30 RTs this year. Southwest is always my first choice. So tired of the crabby counter agents and flight attendants at the old school airlines (United, American, US Air etc.) and if the flight is delayed... more often than not, the drinks are on the house!

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Josh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2018 via mobile

Southwest has always been my airline of choice. I hadn't had the opportunity to fly in approximately 6 years. The airline has expanded and more flights are available to other cities now. However, the prices are more expensive to Atlanta than other airlines.But, as always, Southwest has professional, courteous, and outstanding airline services.

Date of travel: July 2018
Thank mball43229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC