We recently took a vacation to Cancun with points Southwest points. It was great to connect through Austin and Houston instead of heading to a more northern and winter-risky airport. Both Austin and Houston are great airports to for connections.
Of course, the Southwest team headed down and back from Cancun were awesome.
Arriving in Cancun was a big surprise. The terminal is new and very nice. When we arrived, we were through the customs process in a matter of minutes…WOW!
The area where you greet transportation is very efficient and friendly. It was easy to find our transportation service, but there was some delay with the private van service arriving. The gentleman that greeted us stayed with us until we were departing for our resort.
When we returned to the airport, there were professional gentlemen on the curb that helped us with out bags and quickly helped us get to the Southwest A-list preferred counter.
Getting through security in Cancun was quick and easy. Once you get into the terminal you need to pay attention and make sure you know when and where your departure gate is located. There are few announcements made. The Southwest employees at the counter were very helpful.
Southwest and the new Cancun airport are AMAZING. I fly into many airports every week. Cancun is a great airport!
Rental car vs. car service or cab. I thought a rental car would be convenient and easy. I am very glad I did not rent a car. When I departed and returned to the airport I used Otium. The drivers were friendly and vans were very comfortable. We paid $80 for a private van…which was $10 more than a group round trip fare.