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“Southwest does their best”
Review of Southwest Airlines


Reviewed 6 April 2018

This flight was delayed about 90 minutes because of a medical when the plane was coming into Orange County. The medical issue was out of Southwest's control, but I appreciated that, once we got on the plane, they let us know what had happened. As usual, the flight attendant's were positive and cheerful as they apologized for the delay. They did the best they could.

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank rabbitgirl7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,160 - 5,164 of 25,415 reviews

Reviewed 6 April 2018

We have taken this flight and received excellent crew service, at a good value with everything taken care of from booking to gate to flight. Free bags and no extra charges. Transfarency is real and consistent. My favorite airline and love the frequent flier program too!

Thank L1768XVsteveb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Excellent from start to finish! lucked into TSA pre-check and that was even greater. Smoothest experience I've ever had. Usually fly Delta ( husband preference) and he opted to try Southwest. If available next trip with our times, etc will fly SOUTHWEST!

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank goldenstate2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Southwest Airlines personal or business has always been an ease when the airline aims to please. Fairly priced options, friendly crews are hard to beat. I regularly flew this route every week round trip with no issues for over a year. This flight was leisure with consistent and great results.

Thank L1768XVsteveb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Southwest is fine for a good fare, but the comfort really depends on the flight. Most importantly, we took off and landed pretty close to on time, and safely. The flight was incredibly crowded and the plane was hotter than hades. The fans barely worked and my kids and I sweat the entire flight. Service onboard is always nice, but they really cram the seats together on this flight.

Would fly again for the price and free bags.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC