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“Southwest is the Best”
Review of Southwest Airlines


Reviewed 22 February 2018 via mobile

Our airline when we fly! Two bags fly for free and you can check in early. While you do not have assigned seats, finding what you want has not been a problem for us. Many flights offer non-stop destinations, which we like. Great airline!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank KrisandLori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11,135 - 11,139 of 29,890 reviews

Reviewed 22 February 2018

I don't know what it is about the seats on SW airplanes, but they make even a short 1-hour trip seem like an eternity. I fly Delta and American all the time without problems, but 30 minutes on a Southwest flight and my back starts rebelling.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 9Elfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

There was snow expected in Milwaukee so they cancelled our connecting flight which left us stuck in Atalanta at a seedy airport hotel...at our cost, of course. Since they called it weather, they don't assist with accommodations. I've never had a flight cancelled that far in advance for weather, airlines are well aware that can change drastically. I then saw online that Southwest did have other flights arriving in Milwaukee around the same time as ours. I guess our plane didn't have snow tires. Either that or the plane wasn't that full. It was by no means a blizzard.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

Smooth boarding and disembarking process. The flight attendants were friendly and pleasant. I appreciate the fact that you can check two bags for free. (and have 2 carry-ons as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Marjorie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

My original flight out of ALQ to Oakland was delayed and I would have missed my connection. The customer service rep quickly switched my flights. Very smooth boarding

Thank Alec D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC