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“First time flight with SAA”
Review of South African Airways


Reviewed 3 weeks ago

We booked a flight on SAA from Brisbane to Johannesburg so we would not have to stay overnight in Sydney To catch a Quantas Flight which we have used in the past ,But were a bit dissapointed in the Airlines services ,as My wife needs and uses a CPAP machine for overnight flights and have been offered a powered seat on the Qantas flights in economy , SAA does not and told us we had to supply our own power via a battery. We then applied for an uograde via a bid and although told we had a very strong bid we were not succsesfull ,and had to endure an uncomfortable jouney .

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank neville w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 110 of 3,499 reviews

Reviewed 3 weeks ago

We flew from Brisbane to Perth on the first leg Via Virgin as SAA does not fly into Brisbane . ,It was a typical economy flight bairly enough leg room for an average manand after 6 hours we were glad to get out . we were served a" meal" on board that was inedible, maybe I chose the wrong offering ! Th e staff on board were friendly and helpfull , But long distance flights are not enjoyable.

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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank neville w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Extremely satisfied by the overall functioning and service received on this particular leg of South African airways. Was greeted with warmth and friendliness at the airport counter by the representative. Check in process at the airport was very smooth. In flight service was very professional. Seats were comfortable for the long distance flight and in flight entertainment was adequate. Baggage reached very fast on the belt at Johannesburg airport. Would very highly recommend SAA to anyone traveling from NY to Johannesburg.

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    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sachin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The males attendants on board wer so caring, the women had so much love, paying attention to detail of us the passengers. THe Crew was so good wholesomely

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    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lipian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very efficient boarding and disembarkation. Much better than I'm used to flying in Europe. Obviously not as much pressure on airport services as LGW or LHR.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC