I was excited to travel Singapore Airlines as I'd heard they were among the best out there. But having just returned from our long haul flights with them, I can report they were decidedly average!

The service was odd. My pre-ordered vegan meal and others came out first. We weren't offered a drink at the sme time and there was no drinks service before the first meal. I couldn't wait for my partner to get his regular meal to eat together because there was such a time delay between the two that my food would have been cold. He was offered a drink and at this time so was I but my meal was eaten by then.

My food on the way out was pretty nice but on the return flight it was not. A big lump of tofu with some fairly dry and odd flavoured rice. With the opportunity to offer a lovely curry or noodle dish, I don't understand this choice.

Drinks service was lacking. We were only offered one drink with dinner. I don't evr drink much on a flight but a gin and tonic would have been nice on a 14 hours flight! On the overnight flight I didn't see the attendants offering water very often either. I asked for a juice because I was really thirsty.

The legroom on the way out was tight. Our A 380 plane on the way back was better.

All in all a disappointing experience and I will be looking to book other airlines in future

Decided to spend some extra money on Business class since the flight is long. To my surprise, the difference between Economy class and Business was not an arm and a leg kind of difference. I think this was unique to Singapore Airlines. Usually it is undoable for us common folks. Just being able to sleep flat on my back was worth it since I don't really need the pampering.
The only thing that wasn't that great was the layover in Singapore airport. long hours sitting on an armchair is not ideal. There some uncomfortable inclined armchairs in some room, avoid them.

This Airline defines the meaning of flying.On time and friendly customer service.Even the aircraft they use was a wide body for long hual flights.I flew 7 hours and felt there was enough leg room even in economy.Being 6 foot 2.Clean aircraft food better then others I flew with.I would definitely fly with them and recommend it to any one .They don't cut corners.

I was excited to travel with Singapore as I believed them to be a more superior airline. The service was meh and the food was dreadful! Last year we travelled with Qatar to Singapore and they were amazing, I assumed Singapore would be the same but I would definitely rank them as one of my lowest experiences. To make matters worse they messed up my flying points and their ground customer service is just as bad. For long haul in future I will now only fly emirates and Qatar and use Virgin for the states. Singapore was not to my family

I can not fault Singapore airlines business class. We sat in seats 14D & F and the seats are insanely wide, so much so that my very broad shouldered husband had no issues at all. The staff are incredible and the food superb. My husband booked the cook and his food was really good. I had chosen vegan meals, so I didn't know what I was going to get. Every meal was really nice although way too much for me to eat (which isn't a bad thing). I took snacks just in case and didn't need to eat any of them. The seat is so comfortable and as I'm only 164cm I had more than enough room to stretch out, my husband was able to stretch out, but he found it more comfortable to sit slightly up. There is storage everywhere and my only problem was, I was scared I'd leave something on the plane. When it came to sleep, the staff make your bed up and it was really comfortable. We are returning to the USA in May and have chosen the same flight. the 19 hours flew by.