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Reviewed 6 April 2024

I arrived at my destination and that is about the only good thing I can say. Staff are very rude and service is not great. Will not be flying jet star again.

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Bailey M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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59 - 63 of 13,760 reviews

Reviewed 5 April 2024

Never book again🔥🔥
No screen to keep my gen z brain at least somewhat entertained
I got two windows
You had to pay to have the most basic thing on the plane
There was NO space
Overall generally boring

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Voyager36657039736
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2024

The WORST airline for cancelling flights. I got stuck this time & had to book with them. Half an hr before boarding they delay the flight by 2 hours & 45 mins with the excuse that the incoming flight from Sydney was delayed. They've subsequently cancelled the flight after that. Obviously filling up one plane opposed to 3 & lying through their teeth as always. If you need to get anywhere on time DO NOT BOOK with shitstar. Truly is a circus

Date of travel: April 2024
Thank laurencS8269PL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2024

Very great attentive staff and service. Food and drink was fine but pricey which makes sense due to low fare prices. Was fun. I went on a320 neo on the way there and it was smooth but the way back on a320 was a little turbulent

Date of travel: August 2023
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

Flight delayed last minute, which caused multiple other timing issues for our holiday that ultimately resulted in loss of funds. No apology or offer to compensate. Very unreliable service! We won't trust them again.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Jen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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