We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Jestar..the jokes on you”
Review of Jetstar Airways - Australia & New Zealand


Reviewed 5 April 2024

The WORST airline for cancelling flights. I got stuck this time & had to book with them. Half an hr before boarding they delay the flight by 2 hours & 45 mins with the excuse that the incoming flight from Sydney was delayed. They've subsequently cancelled the flight after that. Obviously filling up one plane opposed to 3 & lying through their teeth as always. If you need to get anywhere on time DO NOT BOOK with shitstar. Truly is a circus

Date of travel: April 2024
Thank laurencS8269PL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (13,760)
Traveller rating
Traveller type
Time of year
Language
  • More languages

61 - 65 of 13,760 reviews

Reviewed 5 April 2024

Very great attentive staff and service. Food and drink was fine but pricey which makes sense due to low fare prices. Was fun. I went on a320 neo on the way there and it was smooth but the way back on a320 was a little turbulent

Date of travel: August 2023
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

Flight delayed last minute, which caused multiple other timing issues for our holiday that ultimately resulted in loss of funds. No apology or offer to compensate. Very unreliable service! We won't trust them again.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Jen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

For the price paid the airline was terrible and the crew were least helpful,and very rude. I had to ask 3 different staff for help. And they said they will attend to me shortly but their shortly never came. Please don't travel with jetstar

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Sheenalsami18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

Very rude crew! 2 of the woman weighing the bags. And very abusive prices for extra grams! I hate the service and how rude are them! I don’t recommend it at aaaaall, unless you don’t have any other option!

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Marcela C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Australia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.