It’s fabulous that Jetstar offer direct services from Adelaide to the Sunshine Coast.
The flight was on time, smooth and friendly staff. So great to be flying again. Our only complaint is the cleanliness of Sunshine Coast airport - nothing to do with Jetstar other than their passengers were forced to sit in a disgusting dirty airport. No cleaners in sight, bins overflowing, food all over the floor, tables very dirty. We were really disgusted with the state of this public airport space.

Disorganised and rude customer service at gate. Poor communication as well, no information and late to open check in, then told to get out of line because they hadn't communicated properly thendndhsjsgsjsgsnjsnshsnhwjhdjdjjshejdhwjrhrjdjemjrmfjd

We flew Jetstar to Townsville and returned to Brisbane and I must say the staff from when we arrived at airport right through to flight and landing went above and beyond.. my partner needed to use a wheelchair in airport and all the staff from Jetstar where superb.. she was really nervous about going but everyone of your staff members made us comfortable.. thank you Jetstar we will fly with you again

Stuff needs to be polite to the customers. Paying customer's shouldn't be treated bad! Spend bit extra on Virgin or Qantas and have a piece of mind and respect that you deserve...

Jetstar only prepared to offer a voucher (as opposed to cash refund) for a major change (2:30pm departure -> 6:15am departure) to scheduled international flight.

Jetstar also unprepared to book flight on other carrier at a suitable time.

Are customers expected to shell out hundreds of dollars twice for international flights, given their cash will be tied up in Jetstar vouchers?

Jetstar clearly using the voucher strategy to bolster cash reserves with no regard for the customer. Unacceptable.

Book with Jetstar at your own peril.