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“Great flight despite delays”
Review of Jetstar Airways - Australia & New Zealand


Reviewed 6 April 2018

Prefer flying Air New Zealand because of flight delays experienced with Jetstar and of course in this trip. However, I will admit that the smoothest landing I have experienced was one whilst on Jetstar Airways flight on 26 March 2018. The customer service too at Wellington airport that day was great.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank rachelatoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,638 - 1,642 of 7,440 reviews

Reviewed 5 April 2018

The staff on board were very nice and friendly. The plane seemed to make a lot of noise but the seats were comfortable with plenty of leg room. It was a cheap, quick flight.

1  Thank dianam1937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

I know rules are rules. But to charge 60 dollars because my wife had 500g more than allowed in her cabin luggage seems preposterous. (She had assignments to mark, but the bureaucratic attitude was on ”automatic pilot”, shall we say. From a strategic perspective, of course this is how a ”budget airline” makes money. Money, money, money...
Will definitely fly Qantas next time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank yakshaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

I can only say that my experience was as I expected it to be. Any extras had to be paid for. The staff were friendly and helpful.

1  Thank Dagalong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

great service, friendly flight attendants. 787 Dreamliner is comfortable with plenty of leg room and the latest movies.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank robsuzie2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC