The flight was delayed by at least half an hour. All the staff were Spanish on an flight between Germany and UK. Flight attendants were using their mobile phones during taxiing before takeoff despite telling passengers to switch theirs to flight mode. My wife wanted a watch from the catalogue and was told she could not see it out of the packaging without paying for it. After paying and finding it did not fit her wrist she was refused a refund. OVERALL a rubbish airline. WE WILL NOT USE IT AGAIN.
We went out to Cologne on GermanWings - a cheaper and better experience.