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“smooth and captain very informitive”
Review of Ryanair


Reviewed 17 October 2017

we found from the minute we approached ryanair staff at palma airport very helpful and friendly as i needed special assistance. the flight was excellent and we found the captain very informative telling us when we flying over paris. landing was perfect

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Thank Sunshine1shelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 October 2017 via mobile

We flew Ryanair from Bristol to Faro even though they had bad press for cancelling flights at short notice or not having a pilot we were a bit worried travelling recently. NO need to worry the service was excellent both flights going and return took off on time with no delays all I can say is Ryanair not all bad we would fly again

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Thank Lindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

Our first flight with Ryanair, booked by our tour company Pure Crete. We had Row 19, seats C,D & E. Was extremely concerned after the Ryanair cancellations were announced 2 weeks before we were due to fly but our tour company told us everything would be fine & it was. There is only one flight from Bristol to Chania on the date we wee due to fly and it was unlikely to be cancelled.

The flight check in was from 04:30 for the 06:30 flight, so we checked at this time - no queues, basically just bag drop as we had already been sent our boarding passes by the tour company. Pleasant staff at check in. Flight was on time, we had priority boarding and were one of the first on the aircraft. The flight was about 4 hours. No in flight entertainment is provided and the seat backs on the aircraft don't recline. Food & drink was offered but as we had had breakfast in the airport we only had a cup of tea which was very expensive - £2.90! The flight attendants were personable & helpful. The journey was fine and we arrived on time. We returned a week later, everything was acceptable apart from the late departure of the flight from Chania, by 30 mins. I would definitely fly with Ryanair again - in fact we have already booked another trip to Chania for June 2018!

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Thank princesspentium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

we flew to palma to have a holiday in palma nova on the 3oth september going home on the 10 th october w we got to palma airport , to return home and we were devastated to find our flight home was cancelled we had to queue for 5 hours at ryanairs office to be told we couldnt fly home untill the 16th and that we would be put in another hotel it turned out to be a very nice hotel but it was only bed and breakfast where previously we has been all inclusive so it cost us a lot to eat for the next 6 days , we were also told to be outside the hotel on the 16th at 4.30 in the morning to be taken back to palma airport for our flight home well the transfer didnt turn up so we had to then pay 40 euros for a taxi to take us to the airport in time for our flight home so dont think we will fly with ryanair again

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Thank hoytie68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

Flew from Bournemouth to Palma on Friday 13th on the 8.55 plane - there was a steward on board this flight called William Martin - just wanted to say that he was a delight, his sense of humour had the whole flight laughing - it was an excellent start to our little break. He also mentioned that he and his fellow stewards/stewardesses enjoyed working for Ryanair despite what was being reported in the press and that they loved their jobs and will continue to do so

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Alideano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC