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“Back to the basics! At least give a clean toilet to passengers. Women & children will struggle with 17 hrs travel!”
Review of Qatar Airways


Reviewed 4 weeks ago

I recently traveled with family on multiple Qatar long flights and Im sad to say that it was a trash experience. I understand that all airlines have changed a lot since Covid but such a decline in service/ cleanliness and professionalism is unacceptable when the prices are way up high. We traveled in Qatar in the past multiple times but this was after 5 years and very disappointing! The worst was toilet cleanliness. It smelled like 3rd world country public toilet urine stinge. And this is not after 5-10 hours of travel. It was right after we boarded in Dallas before anyone had gotten into it yet. It had dark yellow/orange urine on the seats and floor. Even during the flight, bathrooms MUST be cleaned regularly with so many passengers! Its basic stuff!!! Food was not that great either but manageable. Staff looked like they did not want to be on it. On another flight from Doha to Qatar, staff was extremely good but I could smell the toilet just walking by. Toilets MUST be cleaned multiple times during a long flight. The fact that it was not even cleaned before it started is unacceptable.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Bexy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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118 - 122 of 37,325 reviews

Reviewed 4 weeks ago

The service which was offered on the flight didn't pleased me,my seat was 26 F but the cabin crew asked me to sit in the middle seat when my seat was the window seat. Even I was having a handbag 👜 with me she didn't allowed me to keep in the cabin as per her the flight is full and she asked me to keep it under my seat buty next sit was empty which I didn't like at all.
When the flight takes off the cabin crew gives us the wipes and that was really unacceptable and unprofessional at all she just give 2 pcs of the wipes to the next person sitting on the first seat and she she didn't even look it I take the wipes or it fell down as she was looking somewhere else.
While serving the food they simple offer juice and sandwiches not even ask you if you wasn't coffee or water.
As everyone used to say Qatar Airlines has a good service and I said let me try the service but I was disappointed completely.

Date of travel: January 2025
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank fiqa0712
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

They gave my wife a seat in one part of the plane, and me in a completely different part of the plane. On a ticket on which I paid almost EUR 3k.

Date of travel: January 2025
3  Thank MaricelD108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

We have stood for an hour at the web checkin queue and the checkin staff appear to work in slow motion. Two desks kept the entire queue waiting for 45 minutes whilst they dealt with 2 families. Surely it's better to move them to a "your documents aren't correct" counter.

Date of travel: January 2025
2  Thank markchamber1968
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

I had tolerated the baggage not being delivered on day of arrival but what got to me is that they delivered the wrong baggage the first day and then when they delivered the suitcase the second it had someone else’s name attached to it
Avoid Qatar airways if possible

Date of travel: January 2025
1  Thank Namu J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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