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“Qatar Airways mistreats passengers”
Review of Qatar Airways


Reviewed 4 weeks ago

Qatar Airways sold my wife a preferred seat but did not allow her to take the seat. Despite all the purchase documents presented on the flight, the flight attendant forced her to the back of the plane on a seat that did not recline. She is 64 and is suffering from arthritis. We are planning to seek legal advice and submit an official legal complaint for the physical and emotional mistreatment of a paid customer. It is almost impossible to communicate with Qatar Airways authorities—the worst ever experience. It happened on a January 10 flight from Montreal to Doha.

Date of travel: January 2025
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Mehdi M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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127 - 131 of 37,307 reviews

Reviewed 4 weeks ago

Qatar airlines left us stranded and refused to help in anyway. Wr would get booked on their flight even though we have confirmation. I have been a loyal Qatar airways customer for years even convinced others to fly them. I truly believed they caree however my young son and I are stuck and they do nothing

Date of travel: January 2025
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Jennifer W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Such an amazing experience landed refreshed and ready for my trip
Staff amazing
Food exquisite
Champagne such a lovely welcome

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank MissThing23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

I Accidentally Spilled My Welcome Drink And I Asked Them To Clean It <3 And They Helped Me Put My Carry On Bag In The Over Head Bin

Date of travel: January 2025
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Ethan L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Worse plane to catch, flight was delayed for 6 hours you get to know on the counter, and on the condition i had only 1:30 minutes. Connection but i had to go through 2 transit one with 5 hours and another with 14 hours transit, fk this is nightmare.
And also stop hiring indian sht people they are the worse to deal with, attitude the way they deal with customer. Awful

Date of travel: January 2025
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Ad E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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