We booked this business class as I took the family along to visit whilst I work. We have family in the UK. Customer service were great at Perth airport where they helped us get a bassinet. On boarding we were happy enough and took off. Thought it would be a peaceful relaxing journey but there was a constant stream of economy passengers at the side of my seat queuing for the business class toilets? What's the point of paying $$$ to be able to sleep to arrive refreshed and work when there's constantly different people talking at the side of you and tapping your seat whilst queuing for the toilets?
Therefore I don't recommend Qantas business class, I would advise anyone to look elsewhere.