We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceeded expectations”
Review of Qantas


Reviewed 24 March 2020

Excellent flight. It was on time, very comfortable, good food and great in flight entertainment with well fitting headphones. The whole process was very easy, nice and friendly and certainly not stuffy. I woulkd strongly recommend people give Qantas a go.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Peter B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (21,133)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,573 - 1,577 of 21,133 reviews

Reviewed 24 March 2020 via mobile

Had to travel to Sydney for business this week at the middle of COVID-19 crises. The airport was a ghost town, but my flight with Qantas was so comfortable and pleasant. The plane was super clean, all the middle seats were empty, and the crew was informative and helpful. Don't recommend flying under the current environment, but if you must then fly with Qantas.

Date of travel: March 2020
1  Thank 650zs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2020

We hadn't travelled with Qantas for several years because of the surly cabin crew in business class. We would ordinarily choose to fly with QF because it is our national airline. When we boarded at Singapore the hostess was leaning against the door-frame and wasn't really interested in having passengers. However, after that, the other ladies in our cabin were efficient. Christina has a special mention because she was happy and smiling and did her job well. It was a 5hr night-flight and comfortable enough. Neither of us had dinner as we weren't hungry, so cannot rate the food. The wine and ice-cream were good!The approach into Perth was bumpy but I didn't worry because I know that the pilots are very well trained! I think the airline (which is more expensive than others) is let down by some of the cabin crew who seem to find passengers a bit of a nuisance! Nevertheless we will fly Qantas again.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
4  Thank Patricia T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2020

Trouble-free early morning flight (6.00am) out of Auckland, returning to Sydney. The airport was obviously very quiet at this time, as was the Qantas lounge. Staff on board were very friendly and the flight departed on time. It's a relatively short flight (<3 hours) and I preferred to doze for the duration rather than partake of the in-flight catering.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank michaelbG5998RH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2020

Headed away on a holiday and this was a great start.
The staff were all super friendly, plenty of leg room for people under 180cm in height.

One note for travelers, remember that when you get up and grab the seat in front of you, that is where someone is sitting and you are moving their chair... so use your armrests to get in and out. Not the airlines issue, but just a personal tip for travelers.

Highly recommended flight experience.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank RYRY4400
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Australia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.