This flight was operated for LATAM LA806. The delay departing from Sydney was in excess of six hours due to a mechanical problem. I will not complain about this, because I rather travel safe. However, what followed was a terrible experience. Due to the delay all connecting flight to Buenos Aires had departed or had not seat available. Arriving in Santiago, I had to stand in line for 3 hours plus to finally obtain a flight the next day. For the boarding pass I had to wait another 1/2 hour. I also received a hotel voucher and a $30 meal voucher to be used in that hotel. In order to reach the hotel I had to purchase the visa for entering Chile USD117. For the meal voucher I could just purchase a naked steak and had to pay extra. The flight the next morning was out of schedule and therefore it did not have a departure gate. This cause another two hours delay, standing in queues. Customer Non Service of Qantas asked me for all documentation to prove my claim for a refund of the visa fee, only to refuse reimbursing me.
Also, the food they served I would not give to my dog. The breakfast was disgusting and the fruit served with the dinner and breakfast was not ripe and rock hard.
This definitely was an APRIL FOOLS DAY ADVANTURE.