First flight on Norwegian. Booked it for fare and direct flight. Some things to know.
You don't walk onto the plane like any other flight from Seattle. You board a bus that takes you out onto the tarmac and then you walk up a boarding ramp onto the plane.
Same on return, bus to customs.
Second-even with upgraded Economy (more money but checked bag,food, and assigned seat) the service is bare minimum. BRING WATER, nothing is served unless you have meal service. You can, of course, buy water and other beverages.
Food was horrible-we just brought our own on return trip.
Staff-who knows-none of them said a word on either flight and they disappeared completely for long stretches of flight.
That said, the planes are new Boeing 787(nice plane), it was clean and it got us there for 300 dollars less than British Air. And flying in coach/economy is basically just a bus ride no matter what airline you are on.
IF service is important to you, skip this airline. But if cost is king-this is the airline for you.