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“great price, small seats”
Review of Norwegian


Reviewed 20 September 2017

My wife and I traveled with only our small carry-ons spending the least amount on our tickets. We were seated together on the back of the plane on a very full flight. We were both felt the cabin was a little too warm.
The flight attendants were polite in explaining numerous times all food and drinks were only available for credit card purchases.
When we checked in for our return flight on a flight only 70% full, I asked the counter person if possible we would like any seat that had extra legroom and to our surprise when we boarded the plan we found that we had exit row seats at no upcharge. Again the flight crew was very nice.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Swall214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,333 - 2,337 of 11,596 reviews

Reviewed 20 September 2017

Very reasonable but you have to book an economy plus ticket to get checked luggage and food...which is £50 each way. However they have nice new planes with a good entertainment system and the food was ok compared to other airplane meals ive had. They dont take any cash, any thing you buy is done through the screen on the back of your seat and paid for by swiping your card on the screen to open a tab. Up side....no waiting for an attendant to notice you. Down side....credit card fee.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank delunari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

First time flying Norwegian. Excellent flights both way. Leaving from Stewart was simple. Not having to go into NYC or to Newark was amazing! What a time saver for those of us living in the Hudson Valley. Both planes were new and clean. Left on time and arrived early in both directions. Luggage took about 25 minutes to come, but that was not bad at all. Pack carefully and respect the weight restrictions. Brought our own water and snacks. Even got to sit together in both directions despite not paying for it. All in all a very good trip, as good or better than the big carriers at a fraction of the cost.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
3  Thank Grant M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

We departed an arrived on schedule. The crew was Spanish speaking. We had to wait ½ hour for our luggage.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Gunnar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

First time I had travelled with this airline. Staff were attentive and courteous , on board prices for food etc was not too excessive. Nice clean toilets . Good information before boarding. AND GOOD PRICES. Can't wait for them to add more destinations out of Birmingham.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank auntylane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC