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“Average low-cost ... that used to be better”
Review of Nok Air


Reviewed 4 weeks ago

This airline used to be a great low-cost airlines. But like everyone else, it's gotten average.
1. They used to give out snacks and drinks... now it's just a tiny little bottle of water.
2. Frequent fliers used to get free "normal weight" check-ins. Now.. 5kg. I mean... 5kg? what is this for? For cases where the passenger doesn't want to carry their carry-on??
3. Pilots used to be good... now... it seems they might be hiring new pilots. The landing is like a hop before the wheels are firmly on the ground.
4. For some reason... they don't like to announce the delay of the flight until it's 20 minutes before the flight time. I'm sure they know at least an hour before (cuz that's when the other leg of the plane left the other airport)... so why not announce it so people can find better things to do than wait at the gate to find out it's delayed.

Like I said... it's just average like every other low-cost airlines. So... you might as well go with airlines like Thai Smile or Bangkok Air... since those prices have come down a bit as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Philip T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 980 reviews

Reviewed 4 weeks ago

Everything was good, flight on time no problems staff friendly
Free water was warm only minor complaint

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Thank br12stol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My Nok Air experience was unpleasant because I ended up paying a lot of money for my checked-in baggage. The cost of this baggage was hidden until I reached the airport where I ended up paying 900bht for my bag.

I have traveled with other cheap airlines for inter-country commutes and they usually mention the cost for checked-in baggage explicitly on their website, or they will atleast mention it in the confirmation email so you can pay for it online (which is cheaper than paying at the airport). The cost of extra baggage under 20kg is 450bht if paid for it online (24 hours prior to take off) and the same bag will cost you 900bht if paid at the airport.

Please make sure you carefully go through your booking with Nok Air and pay for your baggage before hand so you don't end up paying more.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • Value for money
Thank maunstor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Not much time, so reduced 2 travel days to a few hours and flew Nok Air. Price seemed reasonable and access via internet was best of the gang flying out of don muang airport. (Careful tho, if you’re really going on a tight budget, make sure you don’t get charged for stuff you don’t want!)
I wasn’t wise and got charged an extra 500 baht - and that, plus the re-a-l-l-y tight seating (I’m a big guy) kept this from being a 4...

Thank K0h3u1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

very competitive prices .basic but good service for short flights .on time easy check-in and onboard service was good .all in all great value for money other airlines charge a lot more for the same journey.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank terrycastbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC