I have used KL (and Malaysian Airlines) on many occasions as a hub when flying with the kids as they love to stay overnight at the Sama Sama hotel. My recent trip confirmed my opinion that the standards at MAS have decreased significantly over the years from one of the better carriers to probably a higher end budget/average one (I guess losing two aircraft will do that to an airline). For the second time in recent memory we had trouble with a seat that did not recline which made the overnight economy flight more uncomfortable than normal. Full flight again so no option to change seats. My biggest complaint is with the F&B service. It use to be that the onboard meals with MAS were actually tasty. Now they are inspid (especially the western meals) and on both recent occasions they ran out of my preferred meal. If this is a regular occurrence, then how about letting passengers at least choose from both options if they check in more than 24 hours before the flight? I thought I was being harsh until I took a connecting 90 minute flight with Bangkok Air from KL to Koh Samui. Hot and tasty meal with real utensils and milk from a jug with my coffee. Yes, these are small things, but they add up to a superior service from what is supposed to be a budget airline. Frankly I'd rather pay a bit more and use Bangkok as a hub in future.